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Why is Atlassian refusing to log me in on Chrome?

Suddenly after months of logging in fine, I can no longer log in with Chrome.  I have to use Firefox.

There's not a log of plugins installed.  The only recent plugin I installed is a resize window which I've turned off.

"We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

1 answer

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Answer accepted

Hi @Glennis McGregor ,

can you reproduce it in private (incognito) mode? 

if not, please ,clean your cache. 

Here's also the link to the docs how to clear the cache.

Thank you Gonchik, this solution worked.

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