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How to set custom icon for my answers.atlassian.com user profile?

Sergey Markovic1
Sergey Markovich
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Jul 25, 2011

Hi,

I can't set custom icon for my profile on this site. Every time I try to do it I get 500 internal server error without any further explanation. Are there any limitations on the image size or type that are not publicly specified?

Thanks, Sergey

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Jeremy Largman
Jeremy Largman
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jul 26, 2011

Sorry everyone - this is a bug - ANSWERS-157. We'll fix it tomorrow (July 28).

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Penny Wyatt (On Leave to July 2021)
Penny Wyatt (On Leave to July 2021)
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jul 25, 2011

Answers uses Gravatar ( http://gravatar.com/ ) to manage avatars, it doesn't contain any avatar-processing code itself. Are you getting the error on Gravatar's site or here on AAC?

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TothJ
TothJ
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Jul 25, 2011

yup I tried to use a custom icon too, this came:

500 Server Error

Sorry, you've encountered a system error.

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TothJ
TothJ
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Jul 25, 2011

you can use custom icon too, if its not working just raise an issue at https://jira.atlassian.com/browse/ANSWERS</p<>>

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Sergey Markovic1
Sergey Markovich
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Jul 25, 2011

Yes, I got exactly the same error on AAC site, not on Gravatar.

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