Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How to set custom icon for my user profile?


I can't set custom icon for my profile on this site. Every time I try to do it I get 500 internal server error without any further explanation. Are there any limitations on the image size or type that are not publicly specified?

Thanks, Sergey

2 answers

1 accepted

0 votes
Answer accepted

Sorry everyone - this is a bug - ANSWERS-157. We'll fix it tomorrow (July 28).

Answers uses Gravatar ( ) to manage avatars, it doesn't contain any avatar-processing code itself. Are you getting the error on Gravatar's site or here on AAC?

yup I tried to use a custom icon too, this came:

500 Server Error

Sorry, you've encountered a system error.

you can use custom icon too, if its not working just raise an issue at</p<>>

Yes, I got exactly the same error on AAC site, not on Gravatar.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Atlassian Account

How to change your Atlassian account email address

When using an Atlassian account that is not managed, it’s possible to change the email address, but we often receive the following notification on the email that we want to use: Sorry, we couldn'...

727 views 3 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you