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Community Advisory Board Annual Report 2021

The Community Advisory Board was founded in 2017 to give our Community Leaders a stronger voice on the Atlassian Community team. As we did last year, we wanted to share a bit about this group and take a look back at what they accomplished last year!

                          Screen Shot 2021-12-17 at 2.17.20 PM.png

      Sophia Petrillo in honor of the this year's theme song "Thank you for being a CAB"

The CAB is made up of six Community Leaders, representing different community cohorts including Atlassian Marketplace Partners, Atlassian Solutions Partners, Atlassian Community Events, and Online Community. CAB members serve for roughly 18 months. Over the course of 2021, the following folks served on the CAB:

We had 11 CAB meetings in 2021, and attendees included representatives from Community Management, Community Support, Community Experience (including our developers and designers), Social Care, Atlassian Identity, and the community executive leadership team. Some notable moments:

  • A partner agency used the CAB meeting time to learn about how the online community and events platform contribute to a holistic community experience for our members, to help chart a course for the future evolution of community

  • The CAB gave input into the Atlassian Account Switcher and the use cases for community members

  • The CAB offered feedback on the Atlympics, to be incorporated in the winter Atlympics (coming in February)!

  • Our UX Designer talked through how question answerers browse, search, and find questions to answer

  • The CAB met the social care team, now part of the Communiteam family, as well as two new community PMs, Anna and Isaac.

The CAB got to give input on many other community initiatives, sometimes in the design phase, including:

  • Video content on community

  • An updated login experience

  • The kudos beta and upcoming features

  • Automated leader status emails

  • The new swag store on Shopify

  • Updated guidelines for Atlassian Partners

  • Points threshholds for leaders

  • Raising the visibility of the CAB with updates like this one (meta :eyes:)

As you can see, the Atlassian team relies on this board to help us ensure we’re meeting the needs of the community with everything we design, build, and create.

Your CAB representatives as of January 2021 are:

If you would like to get in touch with a CAB representative, leave a comment below and we will get you connected. If you’re a Community Leader who is interested in joining the CAB in the future or nominating a fellow leader, reach out to communitymanagers@atlassian.com. To learn more about the Community Leader program or to apply, visit this page.

We can’t wait to see what we accomplish together in 2021!

10 comments

giphy

Thank you very much, well done!

Like # people like this
Jimmy Seddon Community Leader Dec 17, 2021

It has been an absolute honour and privilege to serve on the CAB.  Thank you very much.

Like # people like this
Dave Liao Community Leader Dec 19, 2021

We appreciate what you do! It takes a village to keep Atlassian Community going 💪

Like # people like this
Ollie Guan Community Leader Dec 19, 2021

Thanks all!👍🥂

Like # people like this

It's been a privilege to contribute as a marketplace partner to the CAB.

I must say that I'll keep the CAB meetings in good memory. Why? There are so many reasons, here are only some of them:

  • @Monique vdB usually sings at some point during the meeting, e.g. commenting on new people entering the meeting
  • @Erica Moss takes really detailed notes (also capturing the mood of a meeting) which let you feel like you've participated in a meeting when you read the notes
  • Everyone's really great in timekeeping. I don't remember a single meeting where we went overtime.
  • I've always found @Erika Nunotani's UX sessions really interesting to get some insights and give feedback to the newest changes in the community UX.
  • All the fellow CAB members for the interesting views, good discussions & fun moments
  • ..and so much more - I'm happy to talk about it.

This is not a goodbye in general - you'll still see me around.

Matthias.

Like # people like this

It's a real honor to extend my Community contribution even further!

Becoming a CAB member is a responsibility, collaboration, and teamwork I am looking forward to.

Like # people like this
Darline Auguste Community Manager Dec 20, 2021

Thank you for all you've helped us accomplish, CAB members! Excited to see what 2022 brings us 🥂

gg.gif

Like # people like this
Leslie Lee Atlassian Team Dec 20, 2021

Thank you so much to our Community CAB members who dedicate their time to make our community a better, friendlier, more helpful place to be. We appreciate you!!

Like # people like this

Thank you to the leaders in 2021 and good luck to the leaders in 2022!

Like # people like this

Happy to see initiatives like this improving the community, thank you 👏👏👏.

...also 👀 "winter Atlympics (coming in February)" 👀 🥳

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