Editors cant add page/content to Confluence page, is there another workspace I need to create?

Ivey Ingalls-Rubin October 5, 2021

I created a knowledge-sharing confluence page but the people I've added as editors can't add content. They can edit the singular page but aren't able to create content/add new pages. Are there different permission they need to do so?

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Brant Schroeder
Community Leader
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October 5, 2021

@Ivey Ingalls-Rubin Welcome to the Atlassian Community

Have you created a space?  Can you share a screenshot of your space permissions?  

Cloud Space Permissions

Server Space Permissions

Ivey Ingalls-Rubin October 5, 2021

Screen Shot 2021-10-05 at 1.26.09 PM.png

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 5, 2021

@Ivey Ingalls-Rubin 

I am assuming that the users are all in the confluence-users group of this space.  Is this the knowledge base space?  

Ivey Ingalls-Rubin October 5, 2021

I added them to the workspace as editors, I haven't made a group .. or I at least don't think I have. And yes, this is the knowledge base space. They've reported they can edit but not delete pages though.

Brant Schroeder
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 5, 2021

@Ivey Ingalls-Rubin Can you share how you are adding individuals to the space with screenshots?  Is sounds like you are adding them to just the page and not the space.

Ivey Ingalls-Rubin
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October 6, 2021

I figured out what I was doing wrong! thank you for the above.. I had not added them to the space yet! 

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