ConfiForms integration with Jira custom fields

Miloš December 3, 2024

Hi Alex (guessing),

 

I have created a working ConfiForm within Confluence that creates JIRAs, but some fields are not being populated into the JIRAs.

They are custom fields, I have tried defining them as cf00000 or customfield00000 but nothing works.

Bear in mind that I cannot use spaces or special characters to define these fields in the ConfiForms Field Definition macro.

Thanks in advance!

2 answers

0 votes
varatha December 19, 2024

Hi Alex,

 

When the user fills the form, and the JIRA is created, the custom fields (Epic Link)are NOT populated and I don't understand why my ConfiForms is not working for those... 

 

Please help

 

{
    "fields": {
       "project":
       { 
          "key": "CITE"
       },
       "summary": "[entry.ProjectTitle]",
       "description": "\n\n- Demand Id: CITE-[entry.UniqueID]\n- Project Title: [entry.ProjectTitle]\n- Business Contact: [entry.BusinessContact]\n- System Interface Contact: [entry.SystemInterfaceContact]\n- Description: [entry.Description]\n\n Testing Timelines or Sprints: \n\n- Phase: [entry.Phase]\n- StartDate: [entry.StartDate]\n- EndDate: [entry.EndDate]\n- No. of Weeks: [entry.Numberofweeks]\n- UserRequirement: [entry.UserRequirement]\n- Comments: [entry.Comments]\n\n",
       "issuetype": {
          "name": "User Story"
           },
   },
     "customfield_10012": "[entry.EpicLink"
  
  }

  

Alex Medved _ConfiForms_
Community Leader
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December 19, 2024

Is it in "EpicLink" field in ConfiForms?

Then I guess (if the epic link field in Jira is customfield_10012 and EpicLink in ConfiForms and it holds a Jira issue)

"customfield_10012": "[entry.EpicLink]"

 

varatha December 19, 2024

Yes still Epic Link value not populated in jira issue. Kindly help

Alex Medved _ConfiForms_
Community Leader
Community Leader
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December 19, 2024

Is this

customfield_10012

a correct field for the epic link in Jira?

0 votes
Alex Medved _ConfiForms_
Community Leader
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December 3, 2024

Hi

It does not matter how fields are named in ConfiForms - what matters is how you map them using the JSON mapping between Jira and ConfiForms

Different fields in Jira require/expect a different mapping

See https://developer.atlassian.com/server/jira/platform/jira-rest-api-examples/

And the https://wiki.vertuna.com/display/CONFIFORMS/Creating+Jira+issue+from+Confluence+with+ConfiForms

Alex

Miloš December 5, 2024

Alex -

Not a developer here, I will try to explain as well as I can:

In the IFTTT/No format macro, I am trying to get my customfields added so when the user fills out the form, these customfields get populated accordingly in JIRA.

I want them to remain dynamic in the setup, I don't want to hardcode the options for each of them.

Some of these customfields are text, some are dates, some are dropdowns...

 

Alex Medved _ConfiForms_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 5, 2024

OK, and what is your question? How to link those with ConfiForms Field Definitions ?

Miloš December 12, 2024

When the user fills the form, and the JIRA is created, the custom fields are NOT populated and I don't understand why my ConfiForms is not working for those...

Do you have an example for a Date customfield? What needs to be set for that field to be populated once the user submits the form he just filled?

Alex Medved _ConfiForms_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 12, 2024

Have you mapped custom fields? How?

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