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I need a reminder automatically always starts when the now Date is 90 days before due date of my issue/task, then continually after that the reminder sent again every 1 weeks.
How can I set this condition?
Thank you
Hi, @Agnes
Actually, this may be easily done whin any amount of reminders you need. Recently, I've written a few articles about how you can set this process up:
If you need, I (or my team) can show you how to set automation reminder whenever you need via SLA Time and Report for Jira add-on. This plugin can definitely help you with your question.
Let me know, if you need more information or help with such settings.
Have a great day.
Sincerely,
Olha
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@Agnes I'm glad it helped you! Feel free to message me if you need any help with setting up sending the reminders.
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Hi @Agnes and welcome to the community!
You had me intrigued with the need for weekly updates as I was thinking there has to be a straightforward way to handle this. Here's what I did in my test environment:
statusCategory != Done AND dueDate >= startOfDay() AND dueDate < startofDay(91d)
{{now.plusDays(90).jiraDate}}
Equals
{{issue.dueDate}}
{{#=}}FLOOR({{now.diff(issue.dueDate).days}}/7){{/}}
Equals
{{#=}}CEILING({{now.diff(issue.dueDate).days}}/7){{/}}
Here's a screenshot of what I did. I added variables in here for testing, but they could also be useful for giving dynamic email messages (e.g. You have n weeks remaining until your due date):
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Dear @Mark Segall ,
Thank you for your support. I have already tried it and success.
I can use it for my tasks..
Really appreciate for your response and help :)
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Fantastic!
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