You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
If you face the problem that the tasks are not completed before the deadline, and you'd like to fix this, you can set up notifications that will remind users to finish the tasks on time.
One of the options for this is to use SLAs where you can control the process of task fulfillment and ensure this is going according to the plan.
Actually, Jira SLA plugins in such a case are the best choice as they are easy to set up, help keep track of the time of the task execution, and can generate reports in different formats to analyze teamwork and understand how much time different processes take.
Also, SLAs offer different additional options such as:
At least, these functions are useful and help control what needs to be done and when, and you don’t have to keep it all in your head. SLAs will do it for you! They even send notifications, so you don't forget about your tasks.
So let’s see how to notify Jira users that deadlines are close:
When you are all set, here comes the next step.
- define the SLA time goal, choose “Due date” and the time when you want to have the deadeine and create the second time goal - time when you will be notified about the deadline (for example, the deadline is 10 pm, July 19, and the notification will be sent at 7 pm = 3 hours the deadline), and choose “Notify user in the comment” (don’t forget to choose a person who has to receive reminders). Note: you can get one notification or a few of them. Just set as many time goals with notifications as you need:
If you follow all the steps above, you will receive a notification at 7 p.m. on July 19. This will be a reminder that the deadline is almost there and you have to finish the task before the time is out. Try SLA Time and Report for Jira add-on and meet all the time goals you set.