Migration from server to Cloud for Insight

[Gaurav]

Hello Community,

I would like to understand the approach and method to migrate the Insight data from server to cloud.

In our scenario, we need to migrate the Insight schema, which is partially possible using CSV and the associated Jira projects (both JSM and Jira software). The current JCMA though support JSM functionality but does not support the Insight specific custom fields for migration.

Is there any suggested approach to tackle this?

[Pramodh M]

Hi @Gaurav 

The suggested workaround is still the same with exporting the data with CSV and then importing it in Cloud

Here is a ref link

https://community.atlassian.com/t5/Atlassian-Cloud-Migration/Atlassian-Insight-Migrating-from-Server-to-Cloud/qaq-p/1533172

Thanks,
Pramodh

[Nino Kezherashvili]

Hello @Gaurav 

With Insight Assets Backup & Migration Add-on, you can schedule backup for object schemas using cron expression or basic scheduler. 

With the add-on, you can also restore the schema to the source cloud instance, or another cloud instance. Also, you can migrate Asset object schemas from data-center or server instances.

You can check more details in the article as well.

https://community.atlassian.com/t5/Jira-Service-Management/How-to-backup-and-restore-deleted-or-existing-assets-schemas/td-p/2385035

You can try the app and if you have any questions and/or suggestions, please let us know via this thread, by opening a ticket on our Service Desk and we can schedule a demo for the application.

Best Regards,

Nino.