You have to get a new Cloud system, export the old one and import it into the new one (then let the old one expire)
There's no direct cost, but you should budget for your time and resource to do the work.
The migration time is mostly down to the size of your data - a few thousand issues will export and import in minutes, but when you're heading for hundreds of thousands of issues, it'll take hours.
You should test this before you do it no matter what. The test run will give you an idea of time.
When using an Atlassian account that is not managed, it’s possible to change the email address, but we often receive the following notification on the email that we want to use: Sorry, we couldn'...
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