Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

change url address

This question is in reference to Atlassian Documentation: Change your application or site name

My company, Worldnow, was acquired by Frankly.  How can change the Atlassian URL for our account?

1 answer

1 accepted

0 votes
Answer accepted

You have to get a new Cloud system, export the old one and import it into the new one (then let the old one expire)

See https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html

How long does this migration take and does it cost anything to do it?

There's no direct cost, but you should budget for your time and resource to do the work.

The migration time is mostly down to the size of your data - a few thousand issues will export and import in minutes, but when you're heading for hundreds of thousands of issues, it'll take hours.

You should test this before you do it no matter what.  The test run will give you an idea of time.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Asked in Atlassian Account

Upcoming AMA with the Atlassian Identity Product Managers!

"Atlassian Account" is a space where you can raise questions about your Atlassian Account and your identity across all of our Atlassian Cloud Products. This involves understanding User Managemen...

493 views 7 16
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you