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Where to find data on users deactivated date

Brendan McKinney August 21, 2020

Hello Atlassian community,


I have a business case where I want to see the total time of a user in my instance from creation date to deactivation date. Right now in Atlassian cloud I can only export data on when a user is created but it does not export any data on when a user was deactivated.


I have found that you can see when this happens in the jira & confluence audit logs but I'm not sure that is the best way to extract this data.

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Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 31, 2020

Hi Brendan,

If you're able to get the information you need from the Jira & Confluence audit logs, I'd focus on that.

If you have Atlassian Access, you could look at the Audit logs there:

  • If the user is a managed account, you can see when they were deactivated or deleted.
  • If the user had their site access removed, were deleted from the site or had their produce access removed, you can see the date that occurred on.

To get to the Access Audit Logs:

  1. Go to
  2. Click on your organisation
  3. Navigate to Security -> Audit Log


I hope that helps!


Atlassian, Identity Product Manager

Suresh Venkat
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February 15, 2022

@Brendan McKinney : On Atlassian Access, where can we find, who (We are able to see When) has Deactivated the user. 

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Mario Perfetti May 10, 2022

Is there a way to do this from the Jira database via SQL?  We're using Data Center and have a similar need.  So far, I haven't been able to determine when a user was deactivated, only if they've been deactivated.

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