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Problem with microsoft login

Hi, I'm having problem with microsoft loginProblema Jira.png

3 answers

SO trying to connect to Jira from within Teams and keeps asking for the MS Account. Expecting a prompt for Jira's credentials not Microsoft because already logged in.

For Teams it is a O365 account in Azure.



0 votes
Adarsh Atlassian Team Feb 06, 2020

Hi @pop486 ,

We are experiencing some issues with "Login with Microsoft". Issue is related to Azure active directory configuration and verification of email, Meanwhile, you can input your email address into login form to be directed to appropriate login method. 



Hi Adarsh, thanks for your reply. About the Jira Software Status Page it says the problem is already solved but we are still having the issue in our site.

Resolved - Between 17:50 UTC 5th February to 03:00 UTC 6th February, we experienced difficulties with the Login with Microsoft feature. The issue has been resolved and the service is operating normally.
Feb 6, 03:53 UTC

Adarsh Atlassian Team Feb 07, 2020

Hi @pop486

This is resolved for customers who have Microsoft personal accounts - not tied to an Azure active directory. We are still working on the fix for non-personal accounts. You can track ID-7361 to get the latest updates. Please continue to use login form to authenticate your account. Based in your organisation set up, we will either ask for password or redirect you to your configured SAML/SSO provider to authenticate.




When do you think this issue will be fixed?

Leo, ex-Rockets ;)

Are there any updates on this? I appear to be having the same issue.

0 votes
Mikael Sandberg Community Leader Feb 06, 2020

Hi @pop486,

Welcome to Atlassian Community.

There was an issue with the Login with Microsoft feature earlier today, but according to Jira Software Status Page  it has been fixed. Maybe clearing your cache would help? 

Thanks for your reply. It doesn't work.

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