Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Not Recieving Verification Emails

ILJUN LEE September 30, 2021

I have a problem to get the verification email.

This email get the invitation email but did not get the verficiation email.

eunjae.lee@antpinion.com

1 answer

1 accepted

0 votes
Answer accepted
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 30, 2021

Hi @ILJUN LEE ,

The email address you listed was on an internal suppression list - on September 1, Google replied to our mail service saying that email address didn't exist. Sometimes this happens if the account is new and an invitation gets sent before the Gmail inbox is completely set up.

I have cleared the entry from our email service, and now additional invitation attempts should be delivered.

Cheers,
Daniel | Atlassian Support

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events