Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Infinite login loop when using Brave Browser

Using the latest brave web browser I am infinitely re-directed between and

I have tested on Chrome and it works just fine. What is odd is that I can log into Atlassian using brave on different Jira accounts. I have tried deleting my cookies. 


In the end the I had to navigate to, click the stop button so that I did not get re-directed to, then disable add blocking in brave. Finally after I did that it worked.


I think if the application cannot work with add blockers, there is something flawed with the design. 

1 answer

1 vote
Daniel Eads Atlassian Team Oct 05, 2020

Hi, welcome to the Community!

Jira Cloud uses for authentication before passing your session back to the actual Jira site at your <site> Brave's Shield by default blocks cookies between domains. Since these are different domains, the Shield settings in Brave don't apply cleanly across the application - even if you've disabled Shield at one point, it takes a couple prods of Shield tweaking to get everything flowing well.

This isn't unique to Atlassian; I've reported this issue to Brave and noted many other sites reporting the Shield cookie blocker breaking IAM. It's notable that uBlock Origin, Disconnect, etc. don't have the same effect that Brave Shield does here. Hopefully it's sorted and "just works" soon.

In the meantime, you can follow the instructions on this post for deactivating shields in all the necessary places.


Suggest an answer

Log in or Sign up to answer
Community showcase
Asked in Atlassian Account

Upcoming AMA with the Atlassian Identity Product Managers!

"Atlassian Account" is a space where you can raise questions about your Atlassian Account and your identity across all of our Atlassian Cloud Products. This involves understanding User Managemen...

1,262 views 8 17
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you