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Can´t recive registration mail

Admin Progresus
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October 16, 2024

Hello, I have a problem with my admin@progresus-it.cz account, I can't get my registration email. the account was working fine until we wanted to change the mail account to our new account admin@progresus.cz since then the account is stuck and it is not possible to log in or restore it because there is no registration mail or password recovery mail.

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Samuel Gatica _ServiceRocket_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 16, 2024

Hi @Admin Progresus 

 

Welcome to the community! 

Please reach out to Atlassian Support directly for assistance with the issue. They will be able to help you. I have observed that the Jira email handlers may occasionally restrict certain domains.

Best regards.

Sam

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