Make user org admin

[Ty Root]

How do you do this?

I am an ORG ADMIN, and I cannot for the life of me figure out how to make another user an ORG ADMIN so they can help me manage our instance. Any thoughts, tips, etc?

All I see is this option here. But there are no other ways to make this user an ORG ADMIN. Not sure why this is so difficult to do. 

[Jimmy Seddon]

Hi @michael_small,

Welcome to the Community!

You have nailed a number of the things that need to be considered on the head.  I have transferred a Jira Cloud instance from one organization to another and that part isn't very hard provided you are the Org Admin in both organizations.

I have seen other posted on the community about editing the XML Backup to modify various attributes before running an import, however I haven't personally done this so I can't speak to it's success. (Ref: https://community.atlassian.com/t5/Jira-questions/Jira-import-is-saying-You-must-enter-the-location-of-an-XML-file/qaq-p/926466)

As for splitting domains, I have never been a part of this type of activity, but I imagine this will be the most difficult task.  But it can be accomplished as one of the other Community Leaders was capable of doing this: https://community.atlassian.com/t5/Jira-questions/Changing-domain-and-user-IDs/qaq-p/407620

You might want to reach out and ask for details in the thread.

I hope that helps!

-Jimmy