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Issue with email verification

paudet93
paudet93 Jan 29, 2023

My organization disactivated my account and after reactivation I don't receive any email from atlassian. This include email validation. The email is philippe.audetfortin@actualisation.com and we use outlook. 

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Harald Seyr
Harald Seyr
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Jan 29, 2023

Hi @paudet93 

maybe Unsuppress invitation emails with one click - Atlassian Community helps. This is a new feature that just was released by Atlassian. However, it requires some admin from you organisation to act.

Regards,

Harald

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paudet93
paudet93 Feb 05, 2023

Hi Harald,

Unfortunatly the email in questions is the admin. Can one member of your team do it?

Thanks in advance.

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Harald Seyr
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Feb 05, 2023

@paudet93 : We here in the community have no access to atlassian internals, so please contact support as suggested by @m93 

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m93
m93 Jan 29, 2023

Hi @paudet93

 

This is case for https://support.atlassian.com - your Organizatin admin can reach page and align on issue.

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