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Changing user email address

Aaron Micallef May 10, 2024

Hey Guys,

So I was checking and testing around on our instance, basically, we do use Atlassian access to provision users on our Jira, and sometimes we do have guest users from the AAD side(Microsoft guest account).

We do sync them when needed to our Jira site, this will create a user under their email domain for example xyz.com but our domain is abc.com.

So the question here is what if we would delete the guest AAD user and create those users a proper account on AAD side I know for sure that this will create a new user on Jira and we do not want that we would like that the first user created on jira sync to the newly created user on AAD is that possible to achieve.

Hope I was clear on what we want to achieve, let me know.

Cheers Aaron

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