You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hi All,
if i'm using xxxx.atlassian.net for Jira and Confluence plus xxxx.bitbucket.com how do I verify these sites to enable Atlassian Access for these sites?
Thanks!
Guys, I use atlassian cloud and normally registered the domain.
I'll pass on what I did, and see if it helps.
Perhaps I did not understand your doubt.
I just entered the instance and chose to register via DNS.
Soon I contacted the infrastructure team, and asked to add the line that I copied in the jira to the DNS server's .conf file.
No further configuration is necessary.
Hey Jörg!
Sorry this question went unanswered for a week! There are two methods to verify your domain, both documented on the domain verification article.
The HTTPS method will go faster (assuming you can modify files on your company's web server) as you don't have to wait for DNS servers to update.
There are a couple prerequisite with this method:
Here's how to get rolling on verification over HTTPS:
Upload the HTML file to the root directory of your domain's webserver.
If that is giving you problems or you don't meet the prerequisites, you can try verification through the other method: DNS records. This can just take a little longer since it's possible you may have to wait for DNS caches to expire before verification can complete.
Cheers,
Daniel
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Sorry that does not help. It's just the instructions from the webpage which I've read.
I'm using the Atlassian Cloud - xxx.atlassian.net for Jira and Confluence plus xxxx.bitbucket.com
I cannot edit the DNS Record for atlassian.net or bitbucket.com, nor can i put a file on those systems.
How do I link them instead.
Cheers
Jörg...
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Domain verification is for claiming ownership of your company's site - for example mycoolcompany.com so that you can administrate anybody coming in with an email address like john@mycoolcompany.com. This is how you set access policies for organizations in Atlassian Access.
Sorry for the confusion on that - you definitely don't and shouldn't have access to records for atlassian.net or bitbucket.com, nor do you need to modify those for Atlassian Access.
Creating an Organization in Atlassian Access is what allows you to define specific security policies (password complexity for example). And you need to verify ownership of the domain you're setting up as an organization (yourcompany.com). The instructions are for doing this on your company's domain.
Reading through the documentation I can see how this is confusing! Let me know if that helped clarify things.
Cheers,
Daniel
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi @Daniel Eads, I am not sure where the root directory is for my Atlassian Cloud. Please may you help me where to find this?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Callum,
I see you've also asked this as a new question separately, so I've answered it on your post. The short answer is that you need to contact your IT department, but I've answered in-depth on the linked post.
Cheers,
Daniel
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
got another question about it - lets say i verified our domain using DNS - after verification and user claim, can i remove the DNS TXT entry? do i need to keep for future verifications like when claiming new users for example?
Thanks
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.