ADMIN-400-4

[yamaguchi ayana]

I'm trying to add a user to a group without success, using rest API

I use the API

Add user to group

and at this time I always have the same answer:

   

"errors": [

        {

            "code": "ADMIN-400-4",

            "status": "400",

            "title": "ORG_NOT_SUPPORTED",

            "detail": "Org is not supported. Learn more about the new user management experience: https://community.atlassian.com/t5/Atlassian-Access-articles/User-management-for-cloud-admins-just-got-easier/ba-p/1576592"

        }

    ]

Could you please help me?

[Kieren · Accepted solution]

Hi @yamaguchi ayana 

The error means that your Atlassian org is not on the new User Management experience and you cannot use that API.

Your options are:

1. Contact Atlassian support and ask if they can put your org onto the new experience.

2. Create a new Org and new products, these will automatically be on the new experience.

3. Don’t use that API, and instead try using one of the Jira or Confluence APIs that add users to groups.

Good luck!

-Kieren

Co-founder @ Smol Software | Ex-Atlassian 

[yamaguchi ayana]

Thank you so much!!