Come for the products,
stay for the community
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
User management for cloud admins just got easier
What's changing?
To greatly improve ease of use for admins managing multiple products in their organization for Atlassian Cloud sites, we're excited to introduce centralized user management via our admin hub. For phase one, all new customers across all plans – Free, Standard, Premium, and Enterprise – will see a change to admin page designs and access these pages from a new location in Atlassian admin hub. The change will affect the:
- User list page
- User details page
- Groups page
- Product access page
Later, in phase two, we'll make these changes available to all existing customers.
Initially, this new experience will only be available for Jira Software, Jira Service Management, Jira Core, Confluence, Opsgenie and Statuspage cloud products. It will not include Bitbucket or Trello.
admin.atlassian.com is the center of your cloud admin world. It's the one location where you manage your Atlassian Cloud places, products, and people. When you need to manage users and their access, find and add services, apply security policies, or check usage and billing, then visit your admin hub – it's all there!
Why is Atlassian doing this?
We're making the administration of Atlassian Cloud products better and starting to centralize user management across all our products.
We want your admin hub experience to be:
- Simple - it’s hard enough to manage all your users across all your systems, we want to make sure it’s simple for Atlassian products.
- Fast - you'll easily be able to find the tasks you need, and perform them lightning fast.
- Scalable - whether it’s 10 or 10,000 users you’re managing, we want the admin hub experience to work for you.
- Expandable - you'll be able to add products as you need them, without having to learn a whole new admin interface.
The new user list page
The new user list will contain all your users across all the Atlassian products connected to your organization. Compared with the previous design, we've summarized information about your users (such as the number of active users and admins), made it easier to use filters, and simplified the user status.
A simpler user details page
The details page for each user provides richer information about their account. We've made it easier to identify which user you’re looking at and clearly see which products they have access to across all the products connected to your organization.
Simplified invitations
We made some changes to simplify the invitation page too and allowed you to select any role you like for any product in your organization.
The new group list page
The new design for the group list page provides more information on each group, such as a members count and a list of products the groups grants access to.
A richer group details page
The group details page will now show more information on which products the group grants access to, as well as the product access roles assigned to users. You can also perform more actions here, such as adding and removing product access for the group and updating your group members.
Simpler product access
The previous product access screen was getting too hard to use, so we’ve simplified it and aligned it to the group pages! You now have a clear list of products, and you can add new products if you need. On the new product details page, you can see which groups are used within the product, alter those groups, and launch quick filters in the user list. This new design also removes the complexity and distraction of other product setups.
What do I need to do?
You don't need to do anything! These changes will happen in the background, with no interruption to service.
When will this happen?
New customers who signup after January 18th 2021 will start seeing these changes, and existing customers will start seeing changes from June 2021 onwards.
Tell us what you think
We'd love to get feedback about these changes. Influence the future of Atlassian Cloud by using the Give feedback link in the admin area of your site!
Update - 2021/12/17
There's now a related blog post on the change to admin roles.
Was this helpful?
Thanks!
Kieren
Atlassian Team
95 comments