Everything you need to know for the upcoming Atlas to platform migration (February 2025)

[#1]

At our Team 24 event last year we announced the new Atlassian platform and shared our vision for empowering you and your teams. Every organisation has teams who work on projects to hit goals. Our aim now is to make Atlassian Teams, Projects, and Goals broadly available and closer to where your work is done, right alongside your other Atlassian products.

To meet this vision we announced that we’ll be upgrading Atlas from a product to an Atlassian platform offering. At our Team event back in May 2024 we introduced the platform experiences early access program but held off on migrating existing Atlas customers. We did this to ensure the transition for you is as smooth as possible. The last requirement we needed before starting the migration was getting access management for the platform version of Projects and Goals but if you’ve been following this community closely you’d know that it has just been shipped!

This means we’re ready to start the migration. A few weeks ago we sent out emails to admins of all organizations who have Atlas with more information. We’ll start migrating customers on Monday, February 17th 2025 and expect everyone to be migrated by Monday, March 3rd 2025.

How will this impact me and my teams?

Right now:

• We’re retiring the Atlas brand

• Atlas can no longer be provisioned as a product, instead Atlas features will be available through the Atlassian platform.

  • More about managing platform experiences

  • More about managing users and groups with Projects and Goals

• The URL to access the usual screens you associate with Atlas will change from https://team.atlassian.com to https://home.atlassian.com

Longer term:

• Stronger integrations between Platform Experiences features and your Atlassian products

• New Platform features and capabilities that will increase the connections between products, help teams share information, and improve how you work across Atlassian

• More upgrades to the Atlassian Home

What’s not changing?

Your data.

We’ll ensure that existing Atlas customers keep all the data they created in Atlas when migrating them to Platform Experiences.

You will still be able to create projects, goals, topics, and teams. You will have access to the different directories, be able to post updates, and receive weekly digests.

Also, any users who currently have access to Atlas will maintain access to the new Projects and Goals. At the same time any users who don't have access to Atlas won't have access to the platform version of Projects and Goals. More about access management. 

What do I need to do?

Nothing!

During this transition you’ll maintain all your Atlas data and no action is needed from your end. This includes any projects, goals, topics, updates, and anything else you created in Atlas.

To top if off you also shouldn’t experience any downtime!

Thank you!

For coming on this journey with us. I’m very excited for the opportunities this change unlocks and looking forward to the experiences we’ll be able to offer you as part of the platform.

As always, if you have questions or feedback please leave a comment on this post.

Cheers,

Nir and the Atlas (soon to be Platform Experiences) team

[Matt Richards]

@Nir Nikolaevsky - I'm a huge fan of the work that you guys have been doing. I'm pushing my teams to adopt Projects and Goals, and the integration of these views (along with teams) into the core platform experience is a huge step in the right direction. I hope that efforts like these, which bring together what have always felt like very different tools, continues. The sum is greater than the whole of it's parts!

One thought... if home.atlassian.com and the "Your home" view is meant to be a platform landing page, which I think is excellent, I believe two things are required:

1. We need to be able to customize this "Your home" page, just as though it were a confluence page. Offer a default that you think is valuable to all (a tough challenge, but one that the existing non-configurable home is already accepting), but let us right-size it to our orgs. 
2. The "Your home" view that you have built at home.atlassian.com (and the rest of the left nav) need to be reconciled with the "home" and "company hub" pages on Confluence. These seem duplicative and confusing. We were excited about the "company hub" and spent time getting it set up, only now to have it superseded by a page we cannot control the contents of. 

So three questions:

1. Are there any plans to made "Your home" fully customizable? 
2. Will the Jira and Confluence UIs be updated to better fit into this platform experience and be less standalone?
3. How do you plan to reconcile the concept of a "Project" as viewed through Atlas/platform and the concept of a "Project" as used within Jira? 

[Josh]

I'm also interested in the answers to the questions that @Matt Richards raised. For my team, the most important question is how Atlassian will handle the reconciliation of the Atlas "Project" and a Jira "Project" concepts. Maybe one is Project and the other is project to avoid user confusion? 🙃

[Michelle]

What does this mean in simple terms?

'Atlas' no longer exists?

Where / how do our stakeholders now see the project updates? 

Where do we now input the updates? 

[Joni Johnson]

@Nir Nikolaevsky   What happens to the data for the customers who were not subscribers before the Team 24 event? We saw how this newly introduced product to the platform would help and rolled out its use. We have data in our sandbox and production. Our sandbox environment looks like it has some of the new changes yet there isn't any data displaying.

[Nir Nikolaevsky]

Hi @Matt Richards glad to hear! 

As for your questions

1. Are there any plans to made "Your home" fully customizable? 

There's a dedicated team working on improving and developing the home experience and customisation is something they're exploring. Unfortunately I can't share any more details or ETAs but I'm happy to update you and the community here once I can share more. In the meantime I'll make sure to forward your feedback their way. Also keep an eye out for platform news and announcements during our Team 25 event on April 8th. 

2. Will the Jira and Confluence UIs be updated to better fit into this platform experience and be less standalone?

There are features and UI updates we want to ship to make the platform experience more consistent across Jira, Confluence, and the rest of Atlassian. I can't comment on the overall Jira and Confluence UI but broadly speaking we are working on our tools being more consistent and working better together. 

3. How do you plan to reconcile the concept of a "Project" as viewed through Atlas/platform and the concept of a "Project" as used within Jira?

That's a great question 😅 We're aware of the potential confusion around the two different project concepts. This was an issue previously but it's felt more now that we're bring projects into close proximity to Jira via the platform. There's a team working on a reconciling the two and we'll share more as soon as we can. 

---

To summarise, all the topics you raised are top of mind for us. We have teams looking into each one of them. I can't share much just yet but I hope we'll be able to provide you with more details at the Team 25 event and the following months. A lot of the work we've done so far laid the foundation for a more cohesive platform, including this formal sunsetting of Atlas the product and the shift of goals, projects, teams, and home.

In the meantime, please keep the feedback coming

[Nir Nikolaevsky]

Hi @Josh, I've replied to Matt here. Let me know if you have any more questions and I'll do my best to answer them!

[Nir Nikolaevsky]

@Michelle, practically speaking this post is announcing a rebranding of Atlas from "Atlas" to "Platform experiences". 

Project, goals, updates can be viewed, created, and updated all in the same places you're used to. But instead of seeing the Atlas logo at the top left you'll see an Atlassian one. We also have a new URL but all old URLs will redirect to the new one so nothing should be changing there. We've done all we can so this migration will have minimal disturbance to your day-to-day operations (or ideally none at all). 

As for "why?", we want projects, goals, home, and other capabilities that were previously associated with Atlas to be Atlassian-wide capabilities and closer to other Atlassian products. We believe it'll give teams better tools for getting their work done. This rebranding (and some backend changes) will allow us to make this happen. Without this ground work these new capabilities would be a lot harder or impossible to ship.

[Nir Nikolaevsky]

@Joni Johnson, to double check, have you opted in to platform experiences via the instructions here? If so you shouldn't expect any changes at all. This post is for customers who got the "Atlas" product prior to Team 24. 

But regardless of whether you had Atlas prior to Team 24 or got platform experiences after Team 24, there will be no change to any of your data.

yet there isn't any data displaying

Can you tell me more about what you mean by that? What data would you expect to see that isn't displaying?

[Matt Richards]

@Nir Nikolaevsky - Thank you for the feedback. I am a big fan of the work your team is doing and I appreciate the complexity of foundational work intended to build a better experience across multiple products. 

That being said, if Atlassian is formalizing a "System of Work" and suggesting that we adopt foundational tooling that impacts the very core of how our businesses work, we cannot do that in a blind, reactionary way as Atlassian decides to surprise us with new features.

I'm not saying we need everything now - I understand that is impossible - but to adopt both the tools and the processes that you are suggesting, and to do it in the way you are suggesting, is also impossible. These changes are too foundational for us to operate in that way. We can adopt an incomplete solution, starting today, but we need more insight into your product roadmap than what you have provided. We need to know more than, "we agree."

If Atlassian is invested in this effort and intends for it to be as impactful as they say, we need to see solutions to these major inconsistencies on a quarterly roadmap (have a look at the way the JPD team is approaching this). That shows us your buy in, and it helps us plan the way that we implement and deploy your work - a win win!

Is that feasible? 

[Matt Richards]

Also, @Nir Nikolaevsky do you have the influence to get our migration done? We'd love to begin working with home.atlassian.com but the placeholder views remain in the way.

[Joni Johnson]

@Nir Nikolaevsky Thank you for the prompt reply to my question. I am checking with our Site Admins regarding the platform experiences opt-in.

When I access Atlassian Home, I see Home, Project, Goals, Teams across the top menu and Home and Status Updates down the left menu. I don't see any of our data displayed here. We have Projects and Goals loaded in both our sandbox and production environments. I though I would see the data on this view though I may be mistaken.

[Nir Nikolaevsky]

@Matt Richards appreciate the feedback. FYI we regularly update items on the Atlassian cloud roadmap but I'll share your feedback for a more dedicated roadmap and progress view.

I will say that some of these are gnarly problems and are being worked on by multiple teams with some still being finalised. We will be sharing more at Team 25 (April 8th) so worth keeping an eye out for announcements then but like I said, I'll speak with the boarder team to see how we can share more regular and granular updates outside the big events.

---

do you have the influence to get our migration done? We'd love to begin working with home.atlassian.com but the placeholder views remain in the way

Send me an email to nnikolaevsky@atlassian.com and I'll look into it. I'll need

• Your org ID (will be helpful to find your sites and verify we have the right org)
• At least one of: IDs of the sites you want migrated and the names of the sites

Note that the migration is going well and we're ahead of schedule so you might already be migrated by the time you see this :) 

[Nir Nikolaevsky]

@Joni Johnson at the top right of the Home view there should be a workspace switcher (if you have access to multiple workspaces). It should be to the right of your profile picture in the top navigation bar. Just to be sure, can you check if you have that switcher available and whether it is set to the right workspace?

Also, when you click on "Projects" or "Goals" at the top menu, what do you see?