Unable to update my email on Atlassian Jira tool

[Ankit Sharma]

The organization has recently shifted the Google work space domain from older one to a new One.

After which all the Jira Account are switched to same, on Successful edit of email from manage account, still not able to login to Jira with new Email.

[Clark Everson]

Hi @Ankit Sharma 

I would recommend reaching out to your local admin. However when I had to do this myself I also needed to open a ticket with Atlassian. Though when I did it years ago that was the case, our local cloud admin can help with this cases at my current company

Best,

Clark