We have recently started using the virtual agent via the project portal and it seems to be working as expected except that the conversations are not recorded in the portal and the conversation is not...

• Jira Service Management
• Question
• cloud
• jira-service-management
• jira-service-management-cloud
• virtual-assistant

We've activated AI in our customer-facing help center which comes from Confluence. In our documentation, we use the term Operator but the customer may search by using the term User. I have a document...

• Atlassian Intelligence & Rovo
• Discussion
• ai
• cloud
• confluence
• confluence-cloud
• jira-service-management
• +1 more tag...