Guest User Management

[Lucca Fernandes]

Good morning guys,

I would like to know if anyone knows how I can invite people to collaborate on a specific JIRA project in the Standard version without this user incurring any cost. I manage my company's projects by JIRA and I wanted to direct some activities for my clients to act as well as view the JIRA boards like this:

However, I wanted these users not to count in the cost of my license because I have thousands of customers.

Does anyone know how to invite only as a viewer of the project or even as a limited member?

[Chris Rainey]

Hi there,

To interact with a Jira project, even as a viewer, you need a Jira license. There is no guest access for Jira at this time.

[Trudy Claspill]

Adding to this...

If you wanted to enable Public access to the project, that would allow your clients to interact with the project anonymously and that would not incur licensing cost. However it would make that project accessible to anybody on the internet.

If you are willing to consider third party apps you might be able to use another application through which the clients could interact with Jira, with their interactions and yours being synchronized between the two apps.