Associate Workflow Scheme to Project, but New Status does not match New Workflow

[Amanda English]

I created a new workflow to use within my project and am able to associate it to my project. However, during the step of mapping current issue statuses to new issue statuses, the new options are not the ones created in my new selected workflow. It appears to be Jira Standard. 

The statuses I am using within the new workflow are not new statuses, they are used in other projects within our company, but new to the current project. 

Any help is appreciated! 

[Trudy Claspill]

Hello @Amanda English 

The field on the right is a pull-down field that should present you with a list of the statuses available in the new workflow. Is that not what you are observing?

Can you show us what you see in that list?

Can you show us the diagram for the new workflow?

[Amanda English]

Hi Thank you! here are the images. Appreciate your help!

[Trudy Claspill]

It looks to me like something has gone wrong in the steps you went through to "associate" the new workflow to your project.

Workflows are not directly associated to a project. Rather, Workflows are grouped into a Workflow Scheme that maps the Workflow to issue types. Then the Workflow Scheme is associated to the project.

Can you go back to the start of the "association" process you were going through and provide screen images for each step?

[Amanda English]

Thank you! We were able to figure it out with help from some internal users. Not sure how to replicate it if needed in the future. :) 

[Trudy Claspill]

Can you share with us what you learned, in case another community member with the same problem comes across this post?