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Active Directory users and Jira Cloud

Deleted user February 28, 2023

Hello,

   We are moving to Jira Cloud and I would like to know if there is a way to bring users to cloud with out pulling all AD accounts. Can we also migrate only Jira software users to cloud without pulling associated AD stuff. Please let us know. 

1 answer

0 votes
Dave Mathijs
Community Champion
February 28, 2023

HI @[deleted] 

The migration assistants use email addresses as the key identifier for your users. The first time you migrate, the Migration Assistant will copy all the users from your Server and create Atlassian Accounts for them in Cloud using their email addresses. These users will only be added to your Cloud license if they are a member of a group with license permissions.

I suggest to read User management and migration

Deleted user February 28, 2023

Thanks, Dave, for the info.

Please see below the type of users that I see in our user management:

Full name    Username                         Group name         Applications     Directory
John Doe    John                                  Administrators     Jira Software     Active Directory                     JDoe@autosoftdms.com                                 

XeroxPshop   XeroxPrintshop              VPN Users                                     Active Directory 

XPTest            XPTest                           Programmers                                 Active Directory

 

In the above scenario, the first user John Doe is having valid emailid JDoe@autosoftdms.com. This user will get migrated into Jira Cloud.

How can I stop the other two users (XeroxPshop, XPTest) from migrating into Jira Cloud. They are users from active directory server. If I allow these users into cloud it may get created with domain name XeroxPrintshop@autosoftdms,com. But I don't want these two users getting migrated into cloud. Is there any option to stop these invalid active directory users into jira cloud?.

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