Automation- create task linked to EPIC

[Krzysztof Chłystek]

Hi All!

I'm woriking on automation to create tasks in epic with EPIC link, but I can't link it.

Rule now is really simply:

Project- it is EPIC

Zadania- it is TASK

Occurred problem is that I can't set epic link from trigger Issue:

Do you know, why it is unavailable?

[Alex Koxaras -Relational-]

Hi @Krzysztof Chłystek 

On my instance it works fine

Can you try creating a new rule and see if the same behavior occurs?

[Krzysztof Chłystek]

Still doesn't work:

[Alex Koxaras -Relational-]

So this happens when you try to click the dropdown arrow from the Epic Field?

Have you try to type anything in that field?

[Krzysztof Chłystek]

@Alex Koxaras -Relational-- I can't clik the dropdown arrow, it is unavaliable- no options.

[Alex Koxaras -Relational-]

Ok.. have you already created an Epic somewhere within your instance? I know it might be dumb question, but I got to ask. :)

Any other colleague of yours, having the same problem?

Can you see Epic issues?

[Krzysztof Chłystek]

I don't have any proble with Epic.

Generally, I''m doing it manualy by clicking Add child issue- createed TASK is autmaticly linked to Parent Epic.

Unfortunatelly I'm the only user of JIRA in my organisation :)

[Alex Koxaras -Relational-]

@Krzysztof Chłystek are you working on TMP or CMP?

Where are these epics located? Same project as the one you are trying to create the rule?

[Krzysztof Chłystek]

Yes, it is in the same project. 

[Alex Koxaras -Relational-]

@Krzysztof Chłystek unfortunately I'm all out of ideas. Best to contact atlassian's support directly.

[Krzysztof Chłystek]

@Alex Koxaras -Relational-- Thank you for your support and time. I'm not going give up and I'll contact support directly.

[Alex Koxaras -Relational-]

Yup, do that and please report back here once you get an update from them :)

[Krzysztof Chłystek]

@Alex Koxaras -Relational-It start working, but I don't know why.

I supose one thing.

The day I noticed the problem with automation i exhaust the limit of automation.

The next day also so mayby this function was locked, but is only assumption :)

[Alex Koxaras -Relational-]

From the looks of it, it has nothing to do with it. Automation can't make issues disappear from boards :/