Releasing a version hides issues that are in the backlog

[Panos Rigopoulos]

Issues that are part of a released version but have status of "Backlog" do not show up in the backlog anymore. Is there any way to not have released versions hide issues that are not "Done"? 

[Bill Sheboy · Accepted solution]

Hi @Panos Rigopoulos 

What type of project are you using: company-managed or team-managed?  And are you using a Kanban or Scrum board?

I wonder if your filter is hiding issues associated to a released version.  If so, you may need to adjust your filter to account for this edge case of incomplete issues in a released version.  But first...

Why are there backlog items in a released version?  If they are not yet started, they are not part of the release to production, and so probably should be have that version information changed.

Best regards,

Bill

[Panos Rigopoulos]

It was the kanban subfilter. Found it and fixed it.

They had a version associated with them for grouping but then they didn't make the release and got deprioritized. Due to a manual error, the ticket was not updated to remove the version, and then they got hidden.