Get JIRA/Confluence Cloud URL changed

[Former user]

Hello - How do I change my JIRA Cloud url? Currently it's <old-company-name>.atlassian.net and I want to change it to <new-company-name>.atlassian.net. I couldn't find a way to do this in any of the admin pages.

[Daniel Ebers · Accepted solution]

Hi @ronbasumallik

while the article mentioned by Carlos is very true for plans except 'Free' you cannot do it right now as those steps would require contacting support which is not an option for 'Free' plans.

A workaround is to setup up a new Cloud site, and migrate their Jira projects and/or Confluence spaces across.

If you want to upgrade to a higher plan you also could contact support as soon as you've finished the upgrade.

Regards,
Daniel

[Carlos Garcia Navarro · Accepted solution]

Hi @ronbasumallik ,

This article provides the steps and some information about changing the URL:

https://confluence.atlassian.com/cloudkb/changing-the-cloud-instance-url-address-or-migrating-to-a-new-cloud-instance-691011835.html

Hope it helps,

Carlos

[Former user]

Sounds like a good time to move to Asana

[Carlos Garcia Navarro]

Hi @ronbasumallik , this is a matter of opinion, but I used both Asana and Jira, and based on my experience, I find Jira more flexible and suitable for software projects. And if you move to Asana, you may have to recreate the data anyway. You can check the steps to migrate projects from one Jira cloud instance to another, maybe you'd like to try ;-) :

https://confluence.atlassian.com/jirakb/how-to-migrate-projects-from-one-jira-cloud-application-to-another-779160766.html

[Former user]

When I try to create a new account I get this error

[Carlos Garcia Navarro]

Can you try with a different browser, or in incognito mode? I wonder if the Jira cookies remember who you are