Automation: {{issue.issueType}} field returning back numerical value for Issue Type instead of text

[Cameron Falconer]

Hi

I've just started using JIRA Automations to alert me when a new issue is created within my project.

I'm using the field {{issue.issueType}} to provide me with the Issue Type in email format. However, when I receive the email, the Issue Type is reported as '1' instead of 'Bug', 'Story' etc.

I've used the {{issue.issueType}} the field in line with the values provided here: https://support.atlassian.com/jira-software-cloud/docs/smart-values-general/

My complete automation email content is as follows:

{{reporter.displayName}} has just raised an issue.

Status: {{issue.status.name}}
Issue Type: {{issue.issueType}}
Due Date: {{issue.duedate}}
Issue URL: {{url}}

Summary:
{{issue.summary}}

Description:
{{issue.description}}

Actual email automation received:

Cameron Falconer has just raised an issue.

Status: Analysis
Issue Type: 1
Due Date: 2023-09-23
Issue URL: https://unicorntraining.atlassian.net/browse/SSD-27923

Summary:
Automation Test V7

Description:
test

Has anyone had a similar issue?

Appreciate any thoughts,

Thanks

Cameron

[Rudy Holtkamp]

@Cameron Falconer ,

Use  {{issue.issueType.name}} and you are fine.

Rudy

[Anda Apine]

Thank you @Rudy Holtkamp this worked for me!