Link JIRA Cloud with Confluence Server

[Franco Huard]

Hello,

Trying to link my JIRA Cloud  to our Confluence Server however I can't find the application link section under apps. Is there an official how-to step by step that I could follow up?

Thanks,

Franco

[Tyler Brown]

Hey Franco,

There guidelines should be able to help you out:

https://confluence.atlassian.com/doc/integrating-jira-and-confluence-2825.html

https://confluence.atlassian.com/doc/linking-to-another-application-360677690.html

https://confluence.atlassian.com/adminjiraserver/using-applinks-to-link-to-other-applications-938846918.html

You will likely need to be a system admin to be able to preform these actions.

Hope this helps,

Tyler

[Franco Huard]

Thanks for the feedback, I have a site-admin access but I don't know why but we don't have the application link section on our side. When I try the application link from Confluence, I receive this error:

No remote application link

We can't connect with Jira because a reciprocal application link is missing on that server. You'll need to delete and then re-create this application link.

[Tyler Brown]

Hey Franco,

Looks like there is a more specific guide around connecting a Cloud service to a Server service:

https://confluence.atlassian.com/cloud/link-to-server-products-from-cloud-744721656.html

Tyler

[Franco Huard]

That's still doesn't help in my situation because the application link is not present on our admin page.