Robert G. Nadon Expert

Hi all, On a Jira condition I can do All or Any. I really need both. What I want is this condition to transition issues out of code review [ (manager role) or (assignee and not(developer)) ] I can do manager or assignee with an Any condition I can do assign and not developer with an All condition Not sure how I can do…

Hi script-runner users, I use script-runner all the time, but before the update it had four simple choices. One of them was simple script in which a single line condition was run with a field for error message. I use this everywhere, was what I used the most. Now there are many choices none of which are simple script. Does…

G'day all, I have an situation where by for one give issue type I need to not allow a given version/release to be specified for any of the release fields. (Affect/s version, Fix version/s, our custom version/release types) The only way I could think of is essentially each transition throughout the workflow create a script…

Hi all, Is there anyway to display all status's of a project in a board that displays in the long card format like the scrum board does? The directors here at the company want to get a feel for the bugs at each status however the card format that the kanban board uses displays things in a manner that goes too far down the…

HI all, After the upgrade to 7.8.1 the custom priority icons no longer work. I have a single custom priority for medium priority and the icon does not show up. The gif is still there and the name shows up but the icon just shows the web not found image. The path and permissions are correct /images/icons/priority_medium.gif…

Hi all, I have an admin of a project that just realize he can accidentally create releases. Now it has been requested of me to try and find "How" he created the release. The only ways I know of are to go into versions and add the release or go into a version field and type the release and click enter to add it. Is there a…

Hi all, One of our plugins does not support upgrading to the latest version 7.8.1 (Issue alternative assignee) and so I was wondering if there was a way I could search all workflows to see where the plugin is being used? That way I can quickly try to find alternative ways of accomplishing the same thing. Thanks, Robert

Hi all, I am upgrading the sandbox for Jira as 7.2 is almost EOL with 7.81 being the latest. I need to update the license. In confluence the file can be found at $home/confluence.cfg.xml Where is the same file for Jira? Thanks, Robert

Hi all, Currently when I create a custom field, or look at Affects or Fix version/s the order is set: Custom field and Affects version/s lists them Unreleased then Released. Fix Version/s lists them Released then Unreleased. Can I change that? Thanks Robert

Hi all, The problem with the way the current fix version/s is handled within Jira for us is that for each new release version we must traverse the entire workflow. So if a problem is found in version 1.1.0 and then resolved in that version and it is found to be needed in version 1.1.1, then we cannot use the same Jira and…

Hi all, In a whirl wind weekend I ended up fixing the Confluence to Jira macro. The problem was originally SSL based. Though it is working now, in going in and redoing the link all the previous links now show: "Unable to locate JIRA server for this macro. It may be due to Application Link configuration." The user must go…

Hi all, I am lost on this one. We needed to update our SSL certificates so I got a new cert/pem from Comodo and updated Jira's user is with the new .keystore. Jira comes up and has a valid license that works just fine. Same for confluence However, the application links between the two no longer work. When I did this same…

Hi all, I updated the certs with new comodo by replacing the .keytool with the new cert, and since I have been getting: Client error: Invalid request: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable…

Hi All, I have a strange one. One particular user when they do a Basic or Advanced search comes up with a completely empty results. Even the the search is as simple as text ~ "user", which when I do I get 1000s of results. Also I "su" and go in as the user and the problem does not happen. She is using Chrome. Before…

Hi All and especially @Andy Brook I have a question on Confluence SU that I run into quite a bit. I have new users tell me, "I need access to Confluence" So I go in an SU as them and see that their access is already setup but they have not logged in before. So I get the welcome message below. I do not want to fill out the…

Hi all, All morning I have not been able to get to: https://myatlassian.com/ Is it just me or is there an issue? Thanks, Robert

Hi all, I know that this is the way it has always been, but I have a user asking if there is a way to have Jira cache use log in information and therefore when switching browsers, or rebooting it maintains the log in status, and does not force a new login. Thanks, Robert 

Hi all, Big fan of Jira and all Atlassian products but one thing that has driven me crazy since the early versions is that the Agile wallboard gadget on the dashboard does not link to the wallboard, and you cannot change rank from the gadget. If you could change rank on the wall board I would not need a link back to the…

Hi All, I have Jira and Git Hub Tied together and working great. When a Jira is referenced in Git Hub it will appear under the development tab in Jira and everyone is happy :-) However, one issue or lack of know how on my part is holding us back a little. IF a Git Hub Pull request is created called "KEY-123 fix for that…

Hi all, In Jira the default display is to show the icons for attachments. Any user can go in and change this to the list view and Jira is smart enough to remember his last choice; however my user base has ask me to make list the default for users. Does anyone know of a way to do this? Thanks, Robert

G'Day experts, We are new uses of Crucible and looking for some how to. What we want to do is from within JIRA click on a transition that's called "Crucible Review". We want that to automatically create a review with the changes sets that are tied to that particular JIRA, with the assignee of the JIRA being the one who…

Hi all, I inherited a situation where JIRA was not set up correctly, and am try to fix it. One problem was custom fields were created for versioning. So I am trying to go project by project and for all issues copy "Release Version" to "fixVersions". After a short investigation, I determined that the cli was the best tool…

G'day all, Have a very unusual problem. I start confluence and the last thing in the catalina.out file is: 06-Jul-2017 17:27:49.654 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 39133 ms Nothing ever goes into the atlassian-confluence.log file in the $HOME diredctory. a ps -ef show that the…

Hi all, I am wanted to run a report that will show all issues that were found prior to release. unreleasedVersions() doesn't not work as that is the release's current state. So what I was trying to do is to create some JQL that simply says createdDate > releasedDate. However there does not appear to be anything in JIRA…

Hi all, When I began typing a date in Confluence Eg. 01/02/2011 the calendar app pops up (the one that is started with //) and shows a date of February 1, 2011. The Confluence default setting is Eng-US, the local user setting is US, the default date settings is: MMM dd, yyyy. My user base wants this to default to US (the…

Hi all, I have used JIRA suites utility throughout my workflows now since they do not support version 7 and 6 is going EOL I have to find a workaround for all their utilities. The one I cannot seem to find to me seems that it should be the easiest, that is I need to clear a field upon transition. I was able to clear…

Hi all, I did a trial JIRA upgrade to JIRA Software 7.2.6 from 6.4.7. Now all of my Agile stuff is gone? On the left side of the projects board there is no more Active Sprints or Backlog links? Is there something one must do to turn on agile for JIRA Software? Thanks! Robert

Hi all, We are using Fix Version/s for the version in which the issue was resolved. I created another field called Targeted Fix version for the targeted versions. This was done for statistic tracking purposes to get a clear separation of the targeted verse actual fix version. However, since we just implemented this new…