Robert G. Nadon Expert

Hi all, I was wondering if anyone new of a charting or other plugin out there that would given a JQL calculate the number of issues that went into a given status for the recent given amount of time. So for example for the JQL project = ProjA, status Resolved, and timestamp of 1 month, there were 15 issues that went into…

Hiya All, I have a strange one. I go into Manage Default Members in the Project Role Browser and I click Edit on the Default Groups. There are some groups in there that simply will not be deleted. I select the checkbox, click Remove and the group is still there. Also there is nothing in the log file. Not only that I am…

Hi all, Anytime I edit any workflow in my production JIRA instance (I edit daily), after I either <Discard> or <Publish> the draft the box just stays there. The operation works, it becomes published if I publish it, but I then have to click <cancel> to get the window to disappear and <back to project> There are no error…

Hi all, Is there a way to prevent an issues from being linked or closed as duplicate if it is already duplicated by the same issue. E.G. Bug1 => duplicates => bug2 So bug1 is closed as duplicate. Then someone goes into bug2 and links it as a duplicate of bug1 bug2 => duplicates => bug1 and closes it as a duplicate. So bugs…

Hi all, I know that according to the documentation https://confluence.atlassian.com/jirakb/changing-custom-field-types-in-jira-158357.html that it says that all mutli-select values must have only one choice to convert to single select. My question is what happens if that is not the case. I plan to check, and double check…

Hi all, I am trying to change the view issue page for links to display the fixversion field. Currently on the view issue page for links it lists: outgoing-link-name Issuetype-icon, key, summary, priority-icon, and status I would love to be able to list fix versions on the screen as well. I was able to find this:…

Hi all, I may be jumping the gun a bit, but I noticed today 7.2.1 released. I looked at the release notes and it said, "This is a minor release and does not include any fixes or features". What is in this release then? Since we are looking to upgrade to 7.2, I was wondering if I should look to upgrade to 7.2.0 or 7.2.1?…

Hi all, I think this would be an easy one, but I cannot seem to figure it out. Here is my situation I frequently create sandboxes especially of JIRA to test things prior to production deployment. In doing this, I make a mirror of the production system, and in doing this it creates all the application links. If I remove…

Hi all, I have an unusual one. When assigning a user an issue, I can click on assign and there is a drop down list that say "All Users" and the given user is not in there. I can start typing his name and assign him the issue no problem. My user is complaining that for some reason he is not in the drop down list. I have…

Hi all, My customer has a request. The request is for a new menu pull-down option that essentially does exactly what more -> link does but has a different name and has only one link option. If I were a little more experienced at writing plug ins I am sure this would be fairly straight forward, but I am not. Here is the…

Hi all, We currently have to reindex fisheye to pick up recent CLs from Perforce, and so it would be ideal to do this at a regular basis. It is widely known the concerns with reindexing fisheye and the time it takes. I would hope there would be some way to schedule this through a cron type job (say Friday evening and then…

Hi JIRA experts, I have a weird behavior. I have a project that has a bunch of old versions in it. I was able to go in and archive almost all of them, but there are 6 in which I manage versions, click archive, and nothing happens. The choices are still unrelease, archive, and delete. I know I have permission as I did many…

Hi all, Not sure if it is just Monday, but I am stumped. I originally setup all JIRA and Fisheye/Crucible projects/connections and have a 1-1 project connection between the two. I recently redesigned JIRA and moved all the issues from one JIRA project to another. Afterwards if any of the developers reference JIRA from the…

Hi all, I have found a way through a grovvy script to make sure when the close with resolution = duplicate that they have an issue linked with outward as duplicate. The problem I am having is that the user can still link an issue as duplicate, and it not be closed. To do this I go into "More" => Link, and then link as…

Hi all, I have a field called "Customer / Partner" that uses the database values plugin to get a field. I want to put a validator in that checks to see if this field is filled out during "Create Issue" transition. I am using the simple script validator: cfValues['Customer / Partner'] And upon creating an issue it works!…

Hi all, We are having trouble and working the weekend. So I would really appreciate any response. I am getting a failure on the cache directory for JIRA. I removed the felix plugin caches but that didn't help. Will JIRA rebuild the $HOME/caches/ directory on reboot? Here is one of the errors: 2016-03-19 09:49:23,807…

Hi all, May sound like a strange question, but let me explain. I have come into a place where their whole JIRA instance was a mess. I am completely redesigning the whole thing. There are custom fields that have a set of choices. Say FieldA has A, B, C, or D. I want to transfer this to the redesign with options A or D only.…

Hi all, We are using Fecru and all of the sudden it became very slow on certain operations. We can search for a code review and it comes up fairly quickly then we click on a file and it spins for about a minute. Which in the internet world is way too long. I am aware of profiling on JIRA and Confluence. Is there a profiler…

Hello, Is it possible to only show certain severity values for a given project. I know I did this pro-grammatically before for a field at a previous job, but i cannot find how I did it. SO For Project A I want a set of severities For Project B, I want a different set. Thanks, Robert

Hi all, Has anyone upgraded to use both JIRA Core and JIRA software at the same time as only a % of the JIRA users need agile? I need to upgrade from JIRA + agile to JIRA software for some uses and JIRA core for the rest. I was told that this can still be on the same machine, and was wondering how it would work. Are there…

Hi all, Does anyone (@Bob Swift [Bob Swift Atlassian Add-ons]?) know of anyway to use the JIRA cli to get the Time in Status field for issues in a given project? If not does any know the SQL needed to get a list of output that has: Issue key (JIRA-123 or what have you) along with Time in status. I can get ID and Time in…

Hi all, I have a user who wants to find a mechanism where information can be captured on an issue if it has been in a status too long. A notification, chart or filter would work. I have looked at the time tacking tools https://confluence.atlassian.com/jira/tracking-the-time-taken-for-each-workflow-transition-126910724.html…

Hi all, Does anyone who uses JIRA database values plugin, know if I can changed to have the custom field multi-select instead of single select? Thanks, Robert

Hi all, Currently there is a (Zephyr?) gadget called "Top Defects Impacting Testing" and the option to choose status only shows the status choices from the Zephyr project while it is pulling up the data from the development projects. Is there a way to list all the status's for the search in the gadget? Thanks, Robert

Hi all, We were using Fisheye and Crucible and then moved to only use Crucible. Turned out that we need some Fisheye functionality and so we add it back. Now any link to a changeset (we use Perforce) is not rendering as a link, in the comments and objectives. For Example the comment: {cs:id=104625|rep=Perforce}:…

Hi all, JIRA agile refuses to come back to life. I have not touched JIRA this week and it was up this morning. When I try to bring it back up I get the following errors in my log file: 2015-08-03 16:59:12,579 ThreadPoolAsyncTaskExecutor::Thread 41 ERROR rnadon 1017x543633x1 1o9ir54 10.11.202.53…