James McCulley Atlassian Team

One way to create a Jira Service Account (to use with Jira Align) with the correct permissions is to first create a group and assign it the correct permission scheme. 1. Navigate to Administration > User management > Groups. 2. Add group. In the example, I used "jira-service-acct" as the Group Name. 3. Navigate to…

Purpose This document will explain how to connect Jira Align SaaS to a Jira Data Center via Apigee with Basic Authentication (API Key) . Given 1: The customer has selected Jira Align SaaS in either multi-tenant or dedicated VPC configuration. This does not directly apply for an on premise implementation of Jira Align.…

Purpose This article is designed to get Jira Align Cloud to Jira Data Center connectivity up and going quickly. Looking for the Jira Cloud guide, rather than Data Center? We've got you covered, here it is. Prerequisites * Access to Jira Align as a Super Admin or you are Admin of the Jira Connector we are configuring. *…

Azure Active Directory is a popular SAML 2.0 service. The following is an example of how we have tested and configured Azure with Jira Align. Please review the following example and adjust as needed for your organization's security policies and practices. Azure 1. Sign into Azure and click on Azure Active Directory. 2.…

Purpose This article will explain the process flow of understanding and completing connectivity between Jira Align and Jira Data Center. 1) Review the Documentation and Connectivity Diagrams 1a) Documentation to Review * Jira Align Traffic Flow * Jira Align API URLs * Jira Align & Jira Connectivity * 10X: Jira Integration…

Okta is a popular SAML 2.0 service. The following is an example of how we have tested and configured Okta with Jira Align. Please review the following example and adjust as needed for your organization's security policies and practices. Okta 1. Sign into Okta and click Applications in the top menu. 2. Click the Create New…

Jira Align does support SAML 2.0 integration and you can watch a video here on how to set it up or read below for instructions. Video How to enable single sign on SSO with Jira Align Specific SAML 2.0 Articles: Azure Active Directory SAML 2.0 Setup for Jira Align Okta SAML 2.0 Setup for Jira Align Ping One SAML 2.0 Setup…

Purpose This article is designed to explain some of the specifics around SSL and TLS within the Jira Align infrastructure and product. The Jira Align infrastructure includes multiple service tiers. The Jira Align Web Application deals with inbound traffic only while the Jira Align Connectors are outbound traffic only.…

Purpose The purpose of this article is to show some examples of different network and security architectures between Jira Align and Jira Data Center. Traffic Flows * Flow: Jira Align to Jira Data Center with Proxy * Flow: Jira Align to Jira Data Center with Firewall and Load Balancer * Flow: Jira Align to Jira Data Center…

Jira Align utilizes Jira's REST API as part of the Jira Align to Jira Connectivity process. These are the four API-based URLs that Jira Align's Jira Connector requires: * (GET | POST | PUT | DELETE) /rest/api/2/* * (GET) /rest/agile/1.0/* * (POST) /rest/auth/* * (GET | PUT) /rest/greenhopper/1.0/* If OAuth 1.0a is used: *…

Problem: You find the Connectors section missing from the Administration options in Jira Align even logged in as a Super Admin. Solution: Set the Super Admin role back to the default behavior by: * Navigate to Admin > Access Controls > Roles. * Select Super Admin in the dropdown. * Expand out Administration and click on…

Ping One is a popular SAML 2.0 service. The following is an example of how we have tested and configured Azure with Jira Align. Please review the following example and adjust as needed for your organization's security policies and practices. Ping One 1.) Sign into Ping One and click on Applications > My Applications > SAML…

The Jira Align Connector test was successful and authentication is setup (Basic Auth or OAuth 1.0a). Now it's time to sync a project! Just a word of caution -- if you are a brand new Jira Align customer, it's strongly advised to sync a project with a minimal amount of issues in it. We're just verifying that we can sync a…

Problem When trying to establish the OAuth link between Jira Align and Jira, the applications aren't able to authenticate to each other. After clicking the "Request Jira for access" button in the Jira Connector window, you receive the following error: Welcome to JIRA The request token cannot be authorized at this time. Try…