The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Why can't I delete my account?

simge buran
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 30, 2026

I just created this account but I've decided it's not for me and I'm going to delete it.

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Daniel Ebers
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
August 30, 2026

Hi @simge buran

can you please describe which error message you get when trying?

Am I right in understanding you followed the steps outlined on the support page?

If all fails I'd suggest contacting Atlassian support as Community answerers are not able to view your specific account/billing details.

Cheers,
Daniel

simge buran
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 30, 2026
  • User is last billing admin of a transaction account that has one or more active entitlements.

It gives this error.

Jim Matthews
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 2, 2026

Hi simge,

Try deleting your Trello workspace first, I put directions in this post

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events