Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to download image from Trello card

Lim Yan Ting
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 7, 2021

Hi community, 

wondering if anyone is facing similar trouble of not able to download the image directly from any of the trello cards? I tried it with two different phone, both showing the same error: 

<Untitled> 
Couldn't download items. 

Appreciate if I can find some way to solve this. Thank you.

2 answers

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 8, 2021

I'm afraid this is a fault of the software on the phone, not Trello.  You can tell this because images can be downloaded by other things (a browser on a PC, my tablet and actually, my phone as well)

You'll need to look at the software on the phone that is failing to download the images.

0 votes
G subramanyam
Community Champion
August 7, 2021

Hi @Lim Yan Ting welcome to the Atlassian community.

You may try this workaround: Take a screenshot of the picture or a card and crop it.

Stay safe and stay healthy.

Lim Yan Ting
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 8, 2021

Can't tell if you're serious or joking. 

G subramanyam
Community Champion
August 8, 2021

Hi @Lim Yan Ting as I mentioned that is a workaround.

However, please check this solution thread 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events