Hi, there's no any download button with or without a right click. The only thing I get is
This XML file does not appear to have any style information associated with it. The document tree is shown below.
Agreed, downloading file attachments is not very user-friendly. A colleague uploaded an Adobe Illustrator file to a card, and when I click on it to download, I get a blank screen and if I save the file, Adobe Illustrator says it's the wrong file type and I can't download it. Why can't I just click on a download link that starts the download process?
@k Please see the screenshot above - you'll need to right-click the attachment and select the download option that your browser provides. There's a full article here showing the options for all major browsers if you want to see additional screenshots.
Daniel | Atlassian Support
Daniel, I am not seeing what you posted when I right-click anywhere on the attachment box. For a Word document, if I right click on the DOCX icon on the far left or on the up arrow after the name of the document, I get the standard box that asks if I want to open the link in a new tab, or new container tab, etc. If I click on the name of the document, I get the standard box of save page as, view page source, etc. I don't know if it is browser specific, but I am using Firefox. It would be great if there was a download option.
Hi @Kate Fox , I've just tested on Firefox 79 on macOS with a docx file. Right-clicking on the preview box (which simply says DOCX in Trello) yielded the option to download (Save Link As...) but right-clicking on the file name did not. Here's a screenshot to illustrate which portions I tested right-clicking on:
If you're not seeing this with a current version of Firefox, let me know the version of Firefox and operating system you're on and I'll give it a try. Cheers!
I'm in the Trello MacOS app, and when I right-click the thumbnail (not the file name) for a Docx I get "Copy Link" and "Open Link" as the only options. So what I always do is 1) click the filename to open the preview, 2) click the external launch icon in the upper right corner, wait for it to open in my browser, then 3) click the browser button for "Open original," even though that's not actually what I want to do, and then get redirected to a new browser window (this is in Firefox) with a dialog box allowing me to 4) save the file. This turns what should be a one-step process into 4 steps.
As I was reproducing the steps to type this up, I noticed for the first time that there's a tiny diagonal arrow next to the file name that shortcuts to the 4th step! That's great, but I've done the ridiculous 4-step dance numerous times without ever noticing that icon, so it should really be made more prominent (it seems like it's missing the box that would typically surround an external link arrow — this would not only make it more prominent but would make it more obvious what the arrow does.)
Plus, how about a little love for the app in your directions, since it isn't even mentioned in your download instructions?
Still having issues with this, opening a new tab loads nothing, saving as you suggest saves an HTML link rather than the uploaded file format. If your users need to search google for 20 minutes to find instructions for something as simple as downloading an attachment you have a UI problem.
Hi, does anyone know a tool like this one from above that still works?? Apparently Trello changed something in the JSON files so Bendellar is not working anymore.
I have at least 200 pictures to download everyday and well, you can see why this tool was amazing for me.
Downloading files is far more complicated than one would expect!
From a Mac, I've been able to option click and save images, but haven't been able to save word or excel documents. You can open them to view them, but I haven't figured out how to download the actual file, and then be able to copy and use the content, which I need to for design work.
Can anyone share if they've figured out if this is possible, as currently I'm having to ask clients to email me the files...it would be so much easier if I can download through Trello.
Hey, I figured out a fix in my case so just updating in case it helps others. I am using Chrome on a PC and right-clicking on the Image of the attached file vs the name of the attached file produce different save options.
Right-clicking on the file name opens a new tab that does not function for many file types we use and only saves an HTML weblink (SVG for example). But if you do what seems counter-intuitive, right-click the image and select "Save Link as" I am presented with a save window that allows me to actually select and save the correct file format.
I hope that helps someone until the UI issue is addressed.
Hello Community! My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. In this video, I'll share my favorite Trello templates. Templates mentioned in ...
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