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Trello boards disappeard

Anna
February 1, 2025

I had a board in Trello that has disappeared. Whether I open the Trello App or the browser version, its just gone. I already checked whether I accidentally closed/ archived it, but it says "no boards have been closed". It has fully disappeared.
How can I recover it?

This is a year's worth of creating content, so I really need to retrieve it.

3 answers

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0 votes
Anna
April 10, 2025

Unfortunately, I still haven't received a response nor been able to solve this. Any leads?

Anna
June 25, 2025

I am still waiting for support to solve this. It says "An Atlassian Support Engineer will review the post and respond on this thread within 2 business days". This still has not happened. Any suggestions how to proceed?

0 votes
Brittany Joiner
Community Champion
February 3, 2025

@Anna could it be under another trello account? when was the last time you logged into the board? 

Anna
February 3, 2025

Thank you, Brittany, I only have one trello account and logged into it from three different devices (laptop and phone) and cannot find it in either of them. Its just empty. No workspace, no board. I last logged in today.

Brittany Joiner
Community Champion
February 4, 2025

@Anna i meant when did you last login seeing the boards? Odd there's no workspace. I'll click a button to loop support onto this and see if they can help debug.

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Anna
February 5, 2025

Thank you, Brittany!
I don't recall the exact date, but sometime in January this year, I could still see both the workspace and board. 

Brittany Joiner
Community Champion
February 5, 2025

@Anna ah okay, interesting. someone from support should jump in here over the next few days, and hopefully they can help troubleshoot more!

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Anna
February 5, 2025

Thank you for your support, Brittany, and for making the support team aware.

0 votes
Vronik
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February 2, 2025
Anna
February 3, 2025

Thank you, Vronik, unfortunately, it doesn't.
I tried everything I read in related posts to no avail.

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