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I am trying to set up JIRA to accept emails to create an issue. I have the 'anonymous' users sending an email to a distribution group that then creates the ticket in JIRA. I want this to send an emai...

• Question
• email
• jira
• notification

We run Jira on our internal network, and it's not accessible to users outside the company. Can anonymous users submit issues via the Issue Collector plugin? What needs to happen, permissions-wise, t...

• Question
• issue-collector
• jira

We have been running our project for a few weeks and closed off a number of agile (greenhopper) issues yet this chart is showing 0 unresolved. Our issues do not contain any time estimates but only ...

• Question
• cloud
• jira-cloud

Hi, I have almost got this working with issue and general security schemes, but feel that I have overcomplicated it. Could someone point me to the "simplest" way to arrange the following arrang...

• Question
• cloud
• jira-cloud

Hi there, I would like to know whether it is possible to show a message/banner/whatelse if a condition is fulfilled. Thanks very much!!

• Question
• cloud
• jira-cloud

I am not able to login with my admin account from the internal User Directory I have only the initial administrator created in the Internal User Directory I have added a MS Active Directory Use...

• Question
• jira
• login

Hello, Can an administrator perform a roll-back action in a workflow ? Like go back to the previous states. Or I have to design my workflow to allow this transition. Thanks you!

• Question
• jira
• rollback
• transition
• workflow

On the GreenHopper RapidBoard sub-tasks (green) show above the story (yellow) rather than under it This is strange, is there a way of showing the sub tasks under the story?

• Question
• jira-software

Is nesting of groups possible in Confluence 3.4.2? If not, is it possible in higher versions of confluence?

• Question
• cloud
• confluence-cloud

The GH 5.9 Labs updates to the Rapid Board look really promising, it could finally end the pain of using the utterly sluggish Planning Board, and of course enable multiple project planning and burndo...

• Question
• board
• jira-software
• story-points
• time-tracking

I am looking to stand up an HA database behind Jira to allow for a 'warm' failover. In mysql you have to change the autoincrement value when using a master/master replication. Does Jira/Conflu...

• Question
• jira

We have increased our JVM memory to 742 mb. After a couple of weeks of activity it starts to lose memory and sticks at around 15% available memory and does not increase even after forcing a garbage ...

• Question
• jira
• jvm

Hi, I'm looking for a way to grant users the ability to add versions to a project even if they are not defined as project administrators. Thanks, Alon

• Question
• jira

Hi All, Can anyone please tell me what does the error "javax.net.ssl.SSLPeerUnverifiedException: peer not authenticated" mean? Thanks in advance. Hari

• Question

HI all, My UPM is not working. The tabs Upgrade, Install and JIra upgrade Check don t work. I have access to https://plugins.atlassian.com, but my UPM is not working. When i click in install ...

• Question
• jira

We have a multi project git-repo, and now I want to configure a fisheye repo for each of them. We cannot use the paths alone, as we have a code base that is shared by all projects. Can I define so...

• Question
• fisheye-crucible
• git

Where/How can we get to know the ID value of Components etc..

• Question
• jira

We have a sub task status Open. In my task board mapping, its not listed as a status for our To Start column. So they're not showing up on the task board? How do I fix this?

• Question
• jira-software

Dear all, if i want to set up an active /passive jira system, where the database is in a metro-cluster and only one jira instance is active, how many licenses do i need to implement this setup? I g...

• Question
• data-center
• jira
• licence

Hi, A slightly cheeky question, but I was wondering if the notification was triggered for me reaching 1500 karma as I still haven't recevied my t-shirt? I reached 1500 karma 6 weeks ago, I've got...

• Discussion
• community
• karma
• off-topic
• t-shirt

Like many other developer I work behind proxy servers. How can I configure SourceTree to use proxy setting on the OS or allow custom preference to specify Proxy Settings.

• Question
• sourcetree

How the existing question feature is implemented in Atlassian Answers? When typing a question, automatically possible hits are shown. Is a special plugin used for that?

• Discussion
• feedback-forum

Hi, we would like to send an email to customers when we create an issue. How can I do it ? Moreover, how can we install a plugin without the system administrator user ? For informat...

• Question
• email

I tried installing Gliffy as Confluence plugin both using the .jar source and via the plugins link in Confluence admin, but keep coming up with errors. After trying to install Gliffy I get the erro...

• Question
• confluence
• gliffy

Hi, I've created a handful of custom fields that appear fine when I have an edit form (at any step of the workflow) containing information I require to monitor. However, when I add any of these fie...

• Question
• cloud
• jira-cloud