we are getting ready to go into production with a JIRA test can we use the new JIRA service desk to process emails into issues from customers or do we have to set up a help desk portal? Can JIRA ...
Hi, our dev teams use jira on demand, and our support teams use Zendesk for public facing customer support. Can I replace Zendesk with the new service desk offering?
We are setting up our Jira instance to take over 3 platforms that are currently being used by various departments in the company. We are setting it up as two main projects, with the dev team on their...
Hello, Deseperated to find a good workflow for CAD file, I had to resign myself to make a Git repository... While I have 700 Mo of CAD (ie binaries) files and Git won't be able to diff files betw...
I recently changed companies and am back to square one with their jira instance. I am trying to set up some filter subscriptions but for some reason the only items that are coming though on the email...
We are assessing AnswerHub right now to facilitate Q&A from external customers. Will Confluence Questions work like Answers does for Atlassian?
I mistakenly bought strarter Jira. How to change it to OnDeamand?
Hi, The administrators for our Jira/Confluence suite received a strange email from jira@<ourcompany>.atlassian.com. <ourcompany> obviously being the placeholder for our confluence/jira...
How to get selected drop down box value to text box in jira
My workflow has In Progress, Review, Done, QA, Closed states. The transition (In Progress to Review) gets shows SetResolution screen but (Review to Done) also uses the same screen in case they need t...
Hello, We have a space called developement that is empty but we cannot delete it : I did try to use the following script but with no success : https://confluence.atlassian.com/display/...
We recently completed a migration from an old gitosis/gitweb/git daemon server to Stash; a handful of repositories had been "fiddled with" on the server, it turns out. The .git/config file was modifi...
We have ~150 engineers using Stash at five different sites, some fairly far away. There seems to be a trend that groups of engineers at remote locations are reporting what I would term "visual artifa...
After reading other comments about how importing data into a newer version of Jira that was exported under an older version is not an option, I'm curious as to how people are handling this challenge?...
I have a project that I'd like to break up into sub-projects. Is this possible in JIRA?
Issues -> My Open Issues Views -> Detail View Click a button to progress an issue through the workflow (start work, close, etc) Result: a message stating "No issues were found to matc...
We have an OnDemand version of JIRA and I need to update some custom fields during my workflow. I came across this snippet sentence: https://confluence.atlassian.com/display/AOD/Advanced+workflow+...
"Recent updates" or "Activity" section should show any addition or updates to pages by users. it used to show them until a date post which it stopped. we thought it was due to license. the license i...
Hi, I did this: To change the order of transition buttons and 'workflow' menu items, you'll need to add the property key '<tt>opsbar-sequence</tt>' to each workflow transition that you ...
Hey guys, Code macro plugin is great. However, if I go into edit and change the theme (eg. Midnight -> Django) and save nothing updates. Pete
Hello, We just installed the Agile plug-in 6.3 and I am trying to understand the Caching and Query results limit. We have multiple projects using JIRA (close to 40 projects) and I have noticed afte...
Hi For years (?) my chosen theme for Confluence has been the Documentation theme. However, with the introduction/expansion of Blueprint and the sidebar capabilities (such as space short-cuts) I'm ...
I'm trying to create a custom SSO module in Seraph. The modual is trivial; it reads existing information available in the request object and returns the username of the previously-authenticated user....
Hi, I was registered to Atlassian, but I don't want to continue with it. If I unsubscribe today, can I get refund. Early help will be appreciated. Thanks.
I when we were going to upgrade from Conf 5.1.5 -> 5.2.5 we were lucky to recieve a very critical bug warning from Atlassian on the same day regarding problems with restrictions. The fix was to up...
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