Hello, I'm managing some projects & we are using Kanban board for each projct. I see difference between each kanban and Edit screen is not displayed when the task is transitioned in a certain pr...
Hi, For more information about the problem i am attaching the log. Quick answer most appreciated. System Error A system error has occurred. Please try submitting this problem via the Support...
Hi Team, We are not able to get JIRA service desk for SEN-4424311. this is the license which we have. Can you please let us know what can be the reasons and how can we get service desk for the same...
We're currently looking at migrating our Helpdesk services to JIRA Service Desk, but have a requirement that I can't think of a solution to. We have a daily KPI of Calls Received vs Calls Logge...
is there a way to format a misc field which gets the timestamp from a transition I am getting the transition time for when the issue was pushed into the next state This is, I want to record when th...
Hi There, We are reviewing Sourcetree and SmartGit in terms of this benefit : - Give developers the ability to work concurrently on files (in branches that may or may not ...
I want the Reporter field NOT to be prepopulated with the current logged in user and have it be blank so that the user is forced to search for and select the reporter of the issue. How can I do that ...
I am following the instructions on https://confluence.atlassian.com/display/STASH/Connecting+Stash+to+PostgreSQL But after running the two "CREATE" commands in psql, the user still does not see...
Would it be possible to make a configuration change so that mentions can be used in a custom field instead of just description and comments? I'd be willing to play around with any dark/hidde...
How do I edit SourceTree bookmarks on a Mac?
When I right click a branch X (say) in source tree I get menu options such as "Update to X" "Merge X into current branch" "Rebase current changes onto X" "Diff against current" ...
Hello. I have created a custom event. This event uses the "Issue Created" template. It is associated with a transition in a workflow and associated with an issue type through the appropriate schemes...
Hi There, We are using JIRA, confluence and bitbucket (in the cloud) I would love to be notified when there is a scheduled or unscheduled maintenance. Is there an RSS feed, or a twitte...
My team is contemplating making the switch from Zendesk to Service Desk. We use Salesforce for our CRM. We would like to seamlessly integrate our Service Desk implementation with Salesforce so we can...
We are in the process of merging projects from two instances of JIRA cloud. Unfortunately the projects we care about are JIRA Agile and JIRA Service Desk projects, so we can't do a project...
I don't see the option to assign story points? How can I add this?
I'm hoping someone can help me with this as i have no idea how to code. I have a project that creates multiple subtasks and tickets in other projects throughout the workflow. I need to find a way to ...
I've added a user to JIRA but when I go to assign a task she is not populating in the dropdown, is their a particular type of access I need to give her?
I am using SourceTree 2.0.5.2 on OS X and am wondering if there is any way for the Repository Browser to show the full path of the local repository by default? Basically some neat way of showing the ...
I am having an issue where (new behavior) scroll bars appear both horizontally AND vertically on tables in IE. The same page in Chrome does NOT exhibit this behavior (preferred and the way it was). A...
Is it possible for the JETI plugin to process attachments from the outside email sender, and attach them to the relevant JIRA issue?
Hello, We plan our sprints in a way where we have user stories (top level) and sub-tasks (tasks) low level. We estimate stories in ideal days, but we don't estimate tasks at all (so every subtask e...
How can I remove the "[Jira]" text from the subject line of the email from JETI? I am using the $!issue.summary variable in my email templates. Currently, since the text "[Jira]" is added,...
Hi, From "Welcome to the Help Center" page, "Find a solution" box is currently linked to knowledge base but search results only show up when on Admin/agent account and nothing shows up when lo...
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