Hi, I'm trying to configure automation options in JIRA Service desk and i've got an error when in the 'then' action I try "Assignee User to Issue" error message : "This action could not ...
I'm trying JIRA Service Desk cloud. I have created, used, then deleted many projects. Projects related entries still exist in various locations in Administration > Issues menu: ISSUE TYPES,&n...
Hi, Can anyone please help me get the list of pages using User installed Plugins and plugin names. I am migrating Few Spaces from one instance into another and needs to know the plugins being utili...
Hi, We would like to offer our clients a standard worklog report electronical within JIRA servicedesk or within the servicedesk portal . As far as i have seen, i can not add worklog informa...
Hi, I want Customers to have an ability to raise request on behalf of other users and also add themselves as the watchers. I looked into the permission and it seems "Modify Reporter" permission is th...
Is it possible to specify Time to SLA per project? Include the (non-)working days?
This question is in reference to Atlassian Documentation: Set Your Profile Picture If you search as an anonymous user for a word such as 'profile' you will get the user avatars returned. They cannot...
Hi, we use custom macros from "script runner for confluence". But after a restart all custom script macros show "unknown macro XXX": Bildschirmfoto 2017-01-10 um 10.07.38.png What ca I do? &...
Hello, I am using Jira Service Desk, I want to know if I can have it for free? how I can download it ?How much does it cost ? Regards
Hi, I want to set issue priority in JIRA Ticket using groovy. We have a drop down list in JIRA ticket which is populated with a default priority once an issue is created. e.g "Priority 6"....
This question is in reference to Atlassian Documentation: Atlassian Support End of Life Policy If the JIRA version has reached the end of support date, is it going to affect the functionality? What...
Hey guys, I have a question regarding checklist validation. Is there a way to use validators in the worklflow, not associated with the issue type, but the request type. I use the sam...
I have a board created for a project. In this board (plan view) there are missing issues from the sprint. The sprint shows all the issues in progress, but not all the 'Done' issues. Some of the 'Done...
Hi Atlassian and community, how is it possible to make the header row of a page properties report sticky, so that it stays visible if you scroll down more the one screen? Help would be greatl...
Hi All, I have modified my workflow to include several statuses, such as 'on hold' and 'awaiting vendor'. Statuses are global and have no transitions. When these are applied to a ticket th...
Is there a way that I can force comments made against service desk issues via a smart commit when committing code to github, to be internal comments so that the customer doesnt receive them?
After i create a username, it says it couldn't let me login. I already created lots of username. Does anybody can help this?
This is a neat tool for tracking Worklog Time Entries. Our team needs to aggregate the time based on our Issue custom field (Customer). How can Timetracker display or export an Issue's custom fields?...
I want to add a validator to check that a custom field is set to a specific value before it can be transitioned to another state. Say I have a custom field called Approved? with a drop-down list of Y...
When migrating an entire instance from JIRA Software Cloud to the server version, are all configurations and projects brought over. For example, if a custom field was added in the cloud version, is i...
Hello, I just migrated my source code to a new computer. I did it through SourceTree connecting to my BitBucket account. I have several projects in my Visual Studio 2015 solution. In all except one...
When exporting a template on a sub-task, to get the parent task's due date, I get the following error: We are sorry, an unexpected error hasnoccured in the export of your issue. Please provide the ...
use script fragments (button) and a rest endpoint that return a list of elements and save it to a csv file is it possible?
I want to restrict certain users to only 1 Space in Confluence. I found the instructions here: https://confluence.atlassian.com/confkb/restrict-external-users-groups-to-certain-confluence-...
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