We have many Request Type items listed in our portal. When we are in the agent view and edit screens, we can appropriately update the Customer Request Type field. The issue is that the options are se...
A user of both confluence and jira has had his email address changed. It doesn't appear administratively that we can change it. This is impacting his ability to sso in from his email address in googl...
Hi all! You've probably heard a lot of famous quotes: smart, hilarious, inspiring ones... Maybe some of them kind-of related to an Atlassian product? I really love those pieces of wisdom concentrat...
I have managed to compile Jira 7.6.1 from source but when I deploy it I am prompted to download "Jira Software". I would like to just install from the downloaded and compiled sources. Does the Jira S...
I discovered that I'm not seeing all of the cards when she shared her screen with me on a video call. Her Trello board looks much more populated than mine. She says she has added me to the ...
I have jira issues rolling over into the next sprint because they were not completed and the original sprint is closed. I am trying to use JQL to identify issues in the original comm...
JIRA Version: v6.3.15 (JIRA Server) Script Runner Version: 3.0.16 My Objective - { Add 1278 days (30 months) to a datepicker custom field "DateCF1" and store it to another custom date ...
I have 2 users that have very similar userids. One userid has been in the system for a while, petermh. The new userid i'm trying to set up is peterm. It won't allow me to set it up....
I want to include a field in my search results and I can't figure out how to add to JQL clause. I want to see the STORY POINTS field and it's values for each of the issues in the search results. Ex...
Hi I work for muelsoft and I use anypoint studio develop We use bit bucket bamboo for code checking etc I am unable to add the cloned repo URL in my anypoint I get below error....
I am trying to use Jira for release management so I need a filter to view what is coming up next. I have added a custom field for "Implementation date", the day the code is pushed to produ...
Hello everybody! My question is the following: is there any possibility to upload file to Jira Issue Collector form using JavaScript, the same as it is possible to set default values for field...
Github turned off some cryptographic standards for access today. Reading the notice: https://githubengineering.com/crypto-removal-notice/ it appears that TLS 1.2 should work, but w...
Starting today Source Tree is not accepting my usernamd and password for GitHub and keeps showing the UI to enter credentials. . Because of this issue I cannot push/pull any change. I try to update "...
Icons keep disappearing from my Incident types, and likely other locations, in Jira Service Desk after I upgraded to Jira 7.7.0 and Service Desk 3.10.0. If I re-select a default icon, or upload a cu...
I am merging two organizations. One is using JIRA server, and the larger one, JIRA cloud. I want to migrate a set of epics/stories/bugs. Not an entire project. I have created a project on the r...
I am attempting to close a sprint. When I look at it: a) All story points are in the "Done" category b) All statuses are set to "Closed" I still get the message that 5 issues are incomplete. I&nbs...
Problem: - Sourcetree has stopped authenticating with GitHub. I cannot push, pull, etc. - If I try to push/pull, one of 3 various username/password dialogs appear. - Full output shows: git -...
I just made some progress with a new post for my confluence blog but I left it unpublished, now when I try to get back to it I cannot find it, it´s not even in my recent work. ¿Where is it?
Hello team, We have set up Time to resolution and time to first response SLAs for service desk support tickets and we have set up stop (finish counting time when) condition is resolution : set and p...
We're importing projects from another Jira instance at another division by: exporting the issues from the source into a csv, creating the projects in the target massaging the csv (custom fields e...
Find out how licenses work against customers vs service desk users in Jira using Okta SAML.
User2 stages changes to one file, commits, then pushes to repo called "processes-user2". User2 creates pull request for User1 to review. While reviewing, User1 (me) realizes that commit in...
It looks like column resizing in Fixed and Responsive tables came along after 5.9. Has anybody found a workaround to manage this?
what is the best way to count subtasks per story per user?
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