Admin users from one of my Groups are not able to add/invite users...

[Moses Feliz]

I have a single Confluence account with a Dozen groups each group with their own admins+users. The problem I'm having is that none of the admins for each group are able to add/invite users to the group. Spent 2 hrs monkeying around and still not able to figure it out.

[Igor M.]

Hello,

Are you on confluence cloud or server?

Are those groups local or external? If external, for example LDAP, then it comes down to how your sync is setup, either read only, meaning can only add users to group from LDAP, read only with local groups, so you can also add LDAP users to local confluence groups, and read write, so you can add users to groups from Confluence side. Jira Crowd is similar but only read only and read write option.

Regards

Igor

[Moses Feliz]

I’m using the cloud service. I’ve added my admin user to the groups also gave all permissions possible and they are yet able to invite or add users. See screenshots.. 

[Igor M.]

Hello, @Moses Feliz

I'm not sure I understand what you mean. You can not give someone rights over a group membership management by adding them to that group. For a user to be able to edit group membership, he needs to have a site-admin level permission, as described in Manage groups and Permissions and Restrictions.

Also, I do not see any screenshots, can you please re-upload them?

Regards,

Igor

[Moses Feliz]

Hi Igor,  I have several users with Admin roles as you can see on the screenshot yet none are able to add users. What am I missing?

[Igor M.]

Hello,

Can you please clarify what exactly you want them to be able to do?

You started of with saying that these users can not add other users to groups, are you talking about user groups? Or are you referring to your space as group?

If we are talking about being to modify user groups, meaning groups that have multiple users in them and used to manage permissions in a controlled way, like "checkpay group" in your screenshot, then being a space admin will not grand you any permissions over that group or allow you in any way interact with it's membership, Space Administration will allow you to add individual users or other groups to space permissions.

[Moses Feliz]

Hi, I simply want Admin users of this "CheckPay Group" to be able to also add other New users to the CheckPay Space, I don't want to have to add a new user every time some one Joins the team which is why I assigned Administrators other than my self. But I don't want this Administrators to have Access to other Spaces or Groups. So you're saying this is not possible?

Thanks!

[Igor M.]

Hello Moses,

If I understand what you are asking correctly, then it's not possible as you can't be an "owner" of a group, such concept does not exist in security management of Confluence, you can be global administrator that allows you to create, edit or modify groups and their membership, or you can be Space Administrator which would allow you to add other users to space.

So to summarise, based on screenshot above:

• You and Hannah have access to Space Management and thus are allowed to add Individual Users or Groups to Space Permissions
• Hannah does not have rights to modify members of check pay group, unless she has access to Site Administration rights

This Manage groups guide explains how group membership can be modified.

So with all above information the only way Space Administrator can give rights to Space is to add user Individually, or add a group that users is already a member of.

Regards,

Igor