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Hi all, I recently went through a migration of Bitbucket from one application server to another (using this guide https://confluence.atlassian.com/bitbucketserver/migrating-bitbucket-server-to-...

• Question
• bitbucket

Unable to login on JIRA admin it is showing captcha again and again but as an user we can able to login on JIRA on 4.X version. I had tried on clear cache, cookies and etc but I can able to logi...

• Question
• jira
• jira-service-desk

We are using Bitbucket standalone server version 4.14 . we have to mirror the repository from remotely hosted bitbucket server . As I used import repository option to download the repository for on...

• Question
• bitbucket
• bitbucket-server

A few of our users are not able to login to confluence. Using the password reset facility, it sends out the email to the user with the link but they are not able to reset their password.  From ...

• Question
• confluence

Hi Guys   i would like to migrate from server to cloud. just a quick question, when the migration is happening will the users from the server be migrated as well?   thanks 

• Question

I created 2 new Issue types and and mapped the same to the Issue Type scheme as well. But not able to see those 2 issue types in the ´list box of create button kindly suggest if i missed something

• Question
• jira-software

We want to start using Xray with out JIra server instance. I was hoping for some guidance in the way you use it with project and boards. My plan is to do the following: Project X has a developmen...

• Discussion
• jira
• automation
• board
• process
• test
• +2 more tags...

Example: A customer raises a request. The agent handeling the request has to ask something to a third party. How can the agent do this and still stay in Service Desk, without switching to a mail pro...

• Question
• email
• jira-service-desk
• notification

Hi, everyone! I'd like to ask how you manage to use JSD as internal service desk? Is it possible to set it as service management / change management process automaton software? I faced few major pro...

• Question
• jira-service-desk
• jira

Hi, I had an gmail account praveen.singh@techconlabs.com but unfortunatly its gmail account has been deactivated but i still have bitbucket account. Now i am unable to login with this email address ...

• Question
• bitbucket
• atlassian-support
• bitbucket-cloud

Hi all. Doing a case study on JIRA. How do I configure JIRA so I have internal users and external users (development was outsourced to an external agency)? Both parties are using JIRA.  ...

• Question
• jira
• permission

Hello, I want to upgrade my Confluence version 5.9.7 to 6.8.0 and I want to know if I can do it without upgrade with interval versions. Any one know if I can upgrade directly to this version? When ...

• Question
• confluence
• update
• upgrade

Hello, When i tried to delete issues on project, there was not delete option under "more". I checked the project permission scheme and also global permission. Everything is looking correct. Where do...

• Question
• delete
• jira
• permission-scheme

Hi,  Is there an easy way to delete all these issues from a Backlog of a  Project at one go? I checked the documentation and it mentioned being able to Bulk edit after selecting a filter ...

• Question
• jira
• jira-software

I deleted a project accidentally and when I went to restore via JIRA XML I got a 500 error and after unable to reindex. Not sure how I can fix the system as loads of it is broken.  I cannot re...

• Question
• jira
• jira-software

My estimate is in days. My remaining sum is in minutes. How do I change this too days?

• Question
• jira

The message "Error while reading attachment, resulting file was incomplete and has been removed" is displayed in the log file for incoming mails.

• Question
• jira

If you share a comment with customer - JIRA sends a notification mail to all participants. That fine and exactly what we need. It also shows the participants in this notification by using the variabl...

• Question
• jira-service-desk

Hello, I am trying to pass the jira webhook body on specific event (issue created), to another system. The webhook is fired and the body results as in the examples given in the https://jira.atlassia...

• Question
• jira
• rest-api
• webhook

Hi, Jira service desk users are unable to login into the service desk customer portal.   Error Message shows as " You do not have a permission to log in. If you think this is incorrect, pleas...

• Question
• jira-service-desk

Hi Guys   i would like to migrate from server to cloud. just a quick question, when the migration is happening will the users from the server be migrated as well?   thanks   

• Question
• jira
• bitbucket
• confluence
• jira-service-desk
• migration

Hi, Reading this documentation I understand that the maximum user limit for Jira is 10.000 users from an Active Directory. Has anyone ever tried importing / synchronizing more than 100.000 users? (...

• Question
• jira

Dear Sir, Madam, I would like to know which search parameters to use when creating an overview for closed issues. e.g.: "select issues from project where status is closed and (search parameter) ord...

• Question
• jira-software

I am planning to run the selenium tests on chrome browser using bitbucket pipelines 1. My tests are written in Java and Gradle 2. Please provide me any sample yml file 3. I am able to build the te...

• Question
• bitbucket-pipelines
• bitbucket
• bitbucket-cloud

Hello All, I'm trying to write a script where I can get the current values for the parent option and the child option in a cascading select list.    I have a custom field ...

• Question
• jira
• scriptrunner