Hello, May someone provide possibilities to synchronize JIRA Service desk (status, comments, attachment, summary and so on) with other ticketing tools like ServiceNow. There are several...
Hello! I update Confluence instance from 6.12.2 to 6.13.0. When i create backup archive, its create directory with empty name inside. What is this? I cannot check, what inside. Could you, please, fix...
Hi! When i am trying to add a view issue screen "add" button is having label like "common.sharing.add.share "
when i try to create a new space i got: An unknown server error has occurred. simple like that.
How can I ask for the RFI for my invoices?
When migrating trello dashboard to Jira, I haven't able to see epics or versions, I cannot configure my board for active sprint as the classic view.
You might get a collection of SAFe-related apps from Atlassian Marketplace, but why not get BigPicture 7 – an all-in-one SAFe-compliant project management app that will one day in the future unite Ji...
i would like to change the status of several tickets to "DONE" without doing it one by one. Can we change all the status of the tickets for a certain period of time ?
i would like to change the status of several tickets to "DONE" without doing it one by one. Can we change all the status of the tickets for a certain period of time ?
Good afternoon, I'm preparing the migration of Confluence on the same serveur that the Jira installation. The idea is that the Jira requirement for PostGresql is maximum 9.3 Whereas for Co...
Hello all, 1. The person started working in a case. 2. This case was not estimated before. 3. The person logged his working time. 4. Jira shows in the 'Estimated:' just 'Not Specified'. 5....
We had an internal audit and basically the only required attribute for the cookie is the "name" field. Common optional attributes are: "comment", "domain", "path", etc. The "secure" attribute must be...
After reboot of VM or NFS share we are not able to see all review comments in Fisheye/Crucible and data are populating only after clicking Re-Index option from the console. Is it expected behaviour o...
Does Atlassian offer a asset management system within Service Desk?
Hi, Wo found out, that this Bamboo plan is not good for us and next level - we cannot afford, to expensive. Please cancel SEN-12952110.
This started today and no change to slack or JIRA were made. Any ideas?
Hello, I try to add or modify new request types on JIRA ServiceDesk project but when I want to edit fields I receive the following error: Field does not belong to the Request Type. I made some...
I would like to lock down incoming MAPI requests to Atlassian on my firewall. What IP address range do I need to white-list?
...().toString() fieldToHide.setHidden(true) if (optionValue == 'Critical') { fieldToHide.setHidden(false) } But it does NOT work when raising a request in JSD Customer Portal. Note: b...
Hello everybody, until now, I need to open Trello on my android phone to check or to change my cards. I would liek to avoid opening Trello everytime to get an overview over my cards. Can I use one...
Hello! Looks, you didn't create space for Confluence 6.13 documentation. I press link "back up" in installer, its open browser with "https://docs.atlassian.com/atlassian-confluence/docs-6.13.0/Prod...
I want to migrate data from freshdesk to JIRA , i am having tickets from freshdesk in JSON format
Currently my company using the Jira Software for software development & issue and Jira Service Desk for our support teams. (User license = 50) Now the board plan to use Jira Core (project manage...
Hi, Is it possible to add a little "pop-up" to issues in a queue? For example: I have the queue "my To Do´s". If the customer adds a comment or something else get changed, I can´t "see" it directly...
Hi, I got an error 500 from Servicedesk API during organization removal operation (DELETE /rest/servicedeskapi/servicedesk/{serviceDeskId}/organization). Here is the stack trace: jav...
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