Top

Hi Everyone, Here to collect some ideas , and suggestions. Company asked me to create a Decision tree for our first line support Team. Seems quite easy...but also...would be sad not to correctly u...

• Question
• cloud
• confluence-cloud
• jira-service-management
• jira-service-management-cloud

Hello A dear coworker has sadly passed away, and his username comes up on cards whenever we enter the @-sign (his username then comes up as suggested or with the predictive function).  ...

• Question
• cloud
• trello
• trello-cloud

I want to automate the way we are raising tickets in Jira. I want customer to just send us an email and by reading that email we should be able to differentiate the different fields in the particular...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Hey Loom Team!  I have online coaching business and I send every week loom videos as a check in to my clients.  Just want to ask, they can’t check the loom video after they checked it for...

• Question
• cloud
• loom

Hi Community! For context: I have a Rovo agent that reads a table on a Confluence page. The first column of the table contains some key words. The second column the name of a work type. The Rovo a...

• Question
• jira-automation
• rovo-atlassian-intelligence

Hi all, we would like to be able create another development escalation out of a development escalation. That way we could use the same operational processes in different escalation layers. It...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

Struggling to identify how to begin writing test cases from a requirement is a common challenge 🧩 To address this, Requirements and Test Management (RTM) for Jira includes an AI-powered Test ...

• Article
• app
• best-practice
• development
• jira
• plugin
• +3 more tags...

Is this how I report a bug? I was not able to find how to report a bug, this should be easier to find. Or are we not paying enough to be allowed to report bugs? I'm having an issue with comments in ...

• Question
• cloud
• jira
• jira-cloud

Hi! I'm trying to set up an automation rule to leave a comment on Jira tickets when the time logged is over the original estimate for the ticket. Which I have been able to set up:    ...

• Question
• automation
• cloud
• jira
• jira-automation
• jira-cloud

Hi all, I am preparing for the Atlassian ACP 120 Jira Administration exam and would like to hear from people who took it recently. I want to understand what the current version focuses on. I am wond...

• Question
• cloud
• jira
• jira-cloud

Dear Confluence Support Team, We are experiencing two critical bugs within our Confluence Cloud instance that require urgent investigation and resolution.   🐞 Bug 1: Content "Shaking" or "...

• Question
• cloud
• confluence
• confluence-cloud

I’m preparing to migrate our Jira Server instance to Jira Cloud and want to ensure a smooth transition. Some of our projects have custom workflows, fields, and plugins, and I’m unsure how these will ...

• Question
• cloud
• jira
• jira-cloud

📅 December: More Than Just Deadlines 🏃‍♂️📝 December is often a hectic time for business, with reports to finish, more planning, and deadlines piling up as the year ends ⏰. For the SaaSJet team, ...

• Article
• advent
• community

We are not able to see the OAuth consumers option (Apps and features) functionality from my bitbucket cloud. I do have an access to Admin level but we are not able to see this (OAuth consumers) optio...

• Question
• bitbucket
• bitbucket-cloud
• cloud

Is it possible to link two distinct tickets from different instances using the application link feature within our automation process? Specifically, I would like to know if this integration will allo...

• Question
• cloud
• jira
• jira-cloud

where can i change an fill in a new billing-email-adress?

• Question
• cloud
• jira
• jira-cloud

I paid for a subscription yesterday, but it is linked to the wrong workspace. How can I transfer it to the correct workspace?

• Question
• customer-service-management
• trello

Hello. I can't delete folder in my own space. When I click to 3 dots, it disappears and menu doesn't open. I tried to change browser from Safari to Chrome, I am owner and admin of my space. Is it bu...

• Question
• cloud
• confluence
• confluence-cloud

Many Jira power users have great ideas for improving workflows or tools, but they hit a wall when it comes to making those ideas real. They know the business logic, understand the rules, and can desc...

• Article
• app
• automation
• build
• development
• jira
• +3 more tags...

Hi, we mass-moved a lot of issues from one project to another project, and all the 'insights' got lost. It's critical that we restore those insights. Can anyone please help on how to retrieve those i...

• Question
• cloud
• jira
• jira-cloud

My team uses Jira DC (9.12) with Tempo plugin to track spent times per issue. Monthly timesheets are extracted and uploaded to Netsuite for global company consolidation. After timesheets extraction...

• Question
• data-center
• jira
• jira-data-center
• tempo-timesheets

I can use the Registration control to set a Text field, but I can't get it to set a Dropdown value. I have a form with some connected fields and I'm trying to preset those fields to help new users c...

• Question
• cloud
• confiforms
• confluence

in our JSM Support Project we want to work with the field "Team" to assign tickets to a certain team.   Our problem is, that ALL teams from the site are available in the field. So also project...

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I created a new space and added some tasks from the List view, then switched to the Board view. Surprisingly, my tasks didn't appear there. Then I created a couple of tasks on the board, and now I se...

• Question
• cloud
• jira
• jira-cloud

Hello, Community!  It’s finally Friday again, hope you all had a wonderful and productive week!  This is my first Feel Good Friday article, and I’m super excited to kick it off wit...

• Discussion
• feel-good-friday