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Hello, i searched Jira community but did not find correct answer. Today we want to run Jira Service desk worldwide and we have quite small problem. When client registers IT request, members of Req...

• Question
• jira-service-desk

Hi, In JSD, when an issue is resolved Jira sends a mail with the feedback set of stars to rate the resolution. Often, the reporters answers to this mail saying just "Thanx" making the set of stars ...

• Question
• jira-service-desk
• jira-service-desk-server
• server

Hi There,  We created a few custom fields that we want the business team to fill in on various issues. One of them is a multi line text field. That field does not appear on the View Issue scree...

• Question
• cloud
• jira
• jira-cloud

i have created a dashboard but i would like another user to be able to add gadgets and edit also.  I can't seem to find this option and can only add/edit myself.   Thank you   Lana

• Question
• cloud
• jira
• jira-cloud

Hello team   I would like to know if a  not jira user create an issue collector feedback ? It ispossible ?     Regards

• Question
• jira

I want to change the keys of Taska and Sub-Tasks to the customizable number. For example, I have created Tasks and Sub-Tasks for a project. So, I would like to give the first Task as Issue Key...

• Question
• jira

I Need to create a Radio Button Field with Yes/No options. With Yes I need to add a text with Hyperlink in it.  For example:  

• Question
• jira
• jira-server
• server

When I try to access Custom Fields, I get an Internal server error (attached screenshot), and custom fields are not displayed. This started after trying to add a new custom field. Trying to figure ...

• Question
• jira-software
• jira-software-server
• server

This morning two of us that have system administration can no longer access anything to do with system administration.  Has something changed recently?

• Question
• jira
• jira-administration

Hi ,  I have a custom field with default value  as " To be Filled with appropriate description" . When this field is used in the issue , Does the field value be taken as empty field...

• Question
• cloud
• jira
• jira-cloud

So, my problem is that I need to have more than just the impediment flag. I already added a new option to the field flagged but it's not working. Whenever I click on Add flag, it automatically adds ...

• Question
• jira
• cloud
• jira-software
• jira-software-cloud

Hi, I m using the version 7.7 of JIRA. I'm in a Stroy ,Sub-Tasks formalism. For each Strory, I create many Subtasks. My problem is about TimeTracking with my story.I m not using story point but u...

• Question
• jira

I'm currently writing a simple Python script which reads data from an Excel sheet and creates Jira tasks based on that data. I've got the Excel data-reading part working and the Jira task creation mo...

• Question
• jira
• python
• rest
• rest-api

Please let us know on how to send escalation mail from JIRA, if task is not closed/acted on time from assignee. description: if a particular task is not started/closed beyond the 'actual start date'...

• Question
• jira

How do I view the total time logged in subtasks and the main task in the new issue view? It was there by default in the old issue view.

• Question
• issue
• jira-core

Hi, We've set up certain requests types so that the 'Assignee' is automatically selected upon creation of an issue, as in, the value is pre-set in the 'Edit fields' section of the request type. We ...

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• assign
• cloud
• jira
• jira-cloud
• notification

hello , im trying to create a script where it avoids/ deletes if two issues of same issutype is linked. can i do this using scriptrunner?

• Question
• groovy
• jira
• jira-server
• script
• scriptrunner
• +1 more tag...

Hi, When I restrict a comment to a specific group of users with access to the project, but I @mention a user outside that group in the comment. Does that user than get an email notification anyw...

• Question
• comment
• jira
• jira-server
• notification
• server
• +1 more tag...

Hello!   subj. How to set limit to save attachments in confluence? Confluence 6.14.1

• Question
• confluence
• confluence-server
• server

Hello everyone, After doing an estimation session with my team we came with backlogs ranging from 5 to 40 story points. There are around 20 stories to complete.   But my version report is unr...

• Question
• jira-software

I was looking at the Pivotal Tracker and Jira integration documentation that is available on the Pivotal Tracker website.  Please see the screenshot below The question is, as per the documenta...

• Question
• jira

I am getting this error when trying to attach documents to tickets. Can anyone tell me what it means?

• Question
• jira-core
• jira-core-server
• server

I am installing on Windows Server, My SQL 5.7. Everything fine but database connection fails with "Server Time Zone C.. U.. T.." error message. I have tried setting time zone in JIRA/bin/setenv.bat, ...

• Question
• jira-software

I created a repo for testing and now I would like to delete it. How can I delete it?

• Question
• bitbucket

I would like to create my own new project in Bitbucket. What are the required steps? Do I need admin right?

• Question
• bitbucket