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I would like for incoming emails to create a new comment on the JIRA issue and I have a separate mail handler that creates new JIRA issues from emails. How do I whitelist all the email addresses they...

• Question
• jira
• jira-software
• jira-software-server
• server

Hi,   I have a workflow where i can create an Epic or a Story at the end with a "Clones an issue, and links" Function with Scriptrunner. In the "additional actions" Field in this functtion i w...

• Question
• jira
• jira-server
• post-function
• script
• scriptrunner
• +2 more tags...

Hello, The user is getting error while committing the JIRA issue. Please have a look at the screenshots attached. Steps until now we have taken: 1. We have added PSD2(project key) in jira-client.p...

• Question
• fisheye-crucible
• jira
• svn

I am creating and adding customers (and adding them to before added organziation) to a JIRA service desk project with the service desk API. Question: Might it be possible, that this action is _no...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud

I started to watch an issue in my project but not receiving any notifications mails for the issue update and comments added to the issue. When I checked the notification scheme "all watchers" are add...

• Question
• jira
• jira-server
• server

For example: projects.bandaumnikov.ru instead jira-bpm.atlassian.net  

• Question
• cloud
• jira-software
• jira-software-cloud

With the new release, our customer experience changed for the worse. When a customer clicks on a ticket they submitted, they now have to scroll to the bottom to write their comment to the agent. Our ...

• Question
• cloud
• jira-service-desk
• jira-service-desk-cloud
• portal

I currently have a number of projects that are accumulating a number of "DONE" issues. One strategy I have adopted is to filter the board to only show done issues within a set range, e.g. 30 days. ...

• Question
• archive
• cloud
• jira-software
• jira-software-cloud

Good morning, I created a project, management project, and by editing the workflow, both the statuses, transitions and the name itself, I ended up assigning this same flow, to all projects in the sam...

• Question
• cloud
• jira
• jira-cloud

We have configured project using EMail hander. Issue's are created successfully. customer wants the assigne the issues multiple users or groups.   Could you provide solution for the above que...

• Question
• jira
• jira-server
• server

when i tried to create a ticket in JIRA it fails sometimes(Intermittent issue), is there a way to see the logs of why the create was failed.

• Question
• jira-software
• jira-software-server
• log
• server

Hello Everyone,  As part of the migration, we are importing the projects from Cloud to server(hosted on AWS) instance. While we testing the tickets after import ,  observed that all import...

• Question
• jira
• jira-server
• server

Trying to access jira such as http://XXXX.atlassian.net/jira  reroutes me to our service desk: XXXX.atlassian.net/servicedesk/customer/portals

• Question
• cloud
• jira
• jira-cloud

Hi,   we have the following issue with the letter font in a comment: If a user adds an attachment into a newly created comment, for example a Microsoft Outlook MSG file (message) this attachm...

• Question
• jira
• jira-server
• jira-software
• server

  Atlassian University Live webinars provide you and your teams with the chance to strengthen your Atlassian product skills and learn directly from Atlassian experts. Our next webinar is tit...

• Article
• acp-300
• acp-400
• acp-600
• certification
• jira
• +5 more tags...

Hello all,   I've just taken over a web development team who currently have two projects. One is setup for support using queues and the other is a Kanban board setup for new website developmen...

• Question
• chart
• cloud
• dashboard
• jira
• jira-cloud
• +4 more tags...

On an overall build summary, there's the "Issues" tab which shows any issues linked to this build, usually populated automatically based on what was attached to any commits. If you click any particu...

• Question
• bamboo
• issue
• issue-link

Whenever I drag a document to upload instead of uploading it to that one specific column it uploads to all the other columns too (See screenshot attached). Therefore, would appreciate if someone know...

• Question

How can you limit the access for the external contractor with granted access to the specific project to only be able to see the rest of the team on this project? Currently the external contractor ha...

• Question
• cloud
• jira
• jira-cloud

My company uses confluence version 6.6.13. Some of my coworkers asked me (the IT-Services Team) if it is possible to disable the "follow" function? The coworkers don't want to be "stalked" by this ...

• Question
• confluence
• confluence-server
• server

Hi, I'm normally using Google to log on to Trello, but our company is migrating from G-suite to Microsoft. Would you be able to let me know how I can change the way I log on.   Kind regards, ...

• Question
• g-suite

I want to be able to create 200+ individual boards, each one with separate titles and different email addresses associated to them.    Is there a fast way I can upload all of this data an...

• Question
• trello

Hi All, Since we won't have daylight saving anymore here in Brazil I need to know how to deactivate that in Jira, cause when trying to create a ticket to be resolved latter at October, this ticket i...

• Question
• jira
• server

Hello everyone...Has anyone had success creating a report that would show all the versions (both historical and upcoming) across multiple Jira projects? This would essentially be a view similar to wh...

• Question
• jira
• jira-server
• server

Hi, Can I make project category mandatory in Jira Cloud so project admins have to complete this when they set up a project? Thanks Jennifer

• Question
• cloud
• jira-software
• jira-software-cloud