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When we escalate a Service Desk ticket to our dev team, we clone the ticket, and mark it as escalated. The clone ticket is then used by the dev team. I have a view in Service Desk which shows me al...

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

Hi, Is there a way to list all the space category labels in a Confluence instance using Confluence API? Best, Roy

• Question
• atl-adm
• confluence
• confluence-server
• server

Attempting to setup a webhook from Bitbucket v. 5.16.0 to Puppet 2018.1.  When it triggers it's getting an error: java.lang.RuntimeException: javax.net.ssl.SSLHandshakeException: General SSLEng...

• Question
• atl-adm
• atlassian-support
• bitbucket
• webhook

1. I have accidentally closed a JIRA issue 2. While closing I have set the status to "Cannot reproduce"  3. I had to reopen the issue (by blocking the closed issue and set it to in progress) ...

• Question
• jira
• reopen
• resolution

Are you interested in finding out how Structure for Jira can be used to leverage ScriptRunner to automate the creation and updating of structures in Jira? If so, register for Adaptavist's webinar wi...

• Article
• adaptavist
• alm-works
• atlassian-marketplace
• automation
• scriptrunner
• +1 more tag...

Is it true that i can still filter closed sprint tickets, while they are in an archived project? i have sprints from many different projects, some of them are archived now and i had one JQL to get m...

• Discussion
• agile

Fairly new to both Teams and Jira Cloud. I am looking for apps/connectors between Teams and Jira Cloud. Confused by the plethora of options. Let me explain what I am trying to accomplish. We have a...

• Question
• atlassian-marketplace
• cloud
• jira
• jira-cloud

Hello, I’m trying to setup a new queue to exclude a certain word “KACE” contained in the summary field but can’t get it to work with JQL: Summary is not “KACE” doesn’t work for me. Anyone able ...

• Question
• jira-service-desk

How do I see the tickets I have been added as a participant on?  There does not appear to be a way for me to view these like the ones I am assigned to for example.

• Question
• administration
• jira
• participant

Hi All, I am trying to create mail handlers in my self hosting Jira which I am using for learning purposes. I tried creating POP/IMAP using my Gmail account but it dint connect and throwing errors. ...

• Question
• jira
• jira-server
• server

Hi! I have this situation where we would like to create a software board to manage our AI initiatives. These AI initiatives can be Machine Learning models, Chatbots, and others.   I plan to cr...

• Question
• epic
• jira
• jira-software

Here's what my yaml file looks like, but it doesn't work. Just stays in progress, I stopped it after 15 min. There's only 1 html file to transfer as I'm just trying to get it to work.   pipeli...

• Question
• atl-pipelines
• bitbucket
• bitbucket-pipelines

I'm not able to copy and paste a table from a Wiki page to a Jira comment. I can paste the text but it loses all the table formatting and is not readable. Suggestions appreciated. Have tried selecti...

• Question
• confluence
• confluence-server
• server

When I use the Meeting Notes template in Confluence, I can type / and a menu pops up that allows me to select things to insert, like Action Item, Decision, etc. I would like to enable this functional...

• Question
• confluence

We have a Bitbucket server repository that is synced with our CI tooling.  All active development will now take place on a mirrored repository on Bitbucket cloud. Is it possible to sync these ...

• Question
• bitbucket
• bitbucket-cloud
• bitbucket-server

After creating a bash script to pull updates, it is unable to do so, giving me the error in the title. I use the same username I enter manually (which works, just not in the script). Here is the scr...

• Question
• bash
• git
• pull-request
• script
• ubuntu

I'm trying to run the following query:    project = MCM AND worklogComment ~ "TESTE" I want to filter the issues from the project MCM that contain logged time as "TESTE" in the plugin "...

• Question
• cloud
• jira-software
• jira-software-cloud

I have a handful of custom fields that have between 3 and 7 options. In my screens these fields take way too much vertical screen space.  Is it possible to have a fields options go ho...

• Question
• custom-field
• jira
• screen

When I click on the "My Open Issues" filter, it brings up the Resolution filter as "Unresolved". However, none of the new issues I've created (all which have a blank resolution value) show up when I ...

• Question
• cloud
• filter
• issue-create
• jira-core
• jira-core-cloud
• +2 more tags...

Comments saying that some fields has been modified

• Question
• jira

Hi All I am trying to make custom field read only in JIRA cloud instance. Kindly let me know if there is any solution. Regards, Raj

• Question
• cloud
• jira
• jira-cloud

I'm the owner of a next-gen board and it does not let me edit its name. How do I do that?   at /secure/ManageRapidViews.jspa I don't see the "..." button to change it.  

• Question
• agile
• board
• cloud
• jira
• jira-cloud
• +1 more tag...

Hello, Is there a way to get a panel macro working within a panel?  If I do the following:  {panel:title=Notes for customers|titleBGColor=#EAECFF|bgColor=#f6f6f6} some text {panel:titl...

• Question
• atl-adm
• confluence
• confluence-cloud
• macro

We are implementing JIRA in our IT Department. The desire is that every user has the ability to create projects and issues, create workflow, etc.  On Project led by a Project Manager or our PMO...

• Question
• cloud
• jira
• jira-cloud
• security

Once you close out the Sprint, can you not review the old tickets?

• Question
• jira-software